avsdee@DONNA aol.com ***-***-VICKREY **** Lancaster, CA 93534

Dedicated and empathetic Medical Assistant offering many years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Proper sterilization techniques

Inventory and supply management

Venipuncture

Medical billing

CPT and ICD 10 coding

Wound care and irrigation

Understands medical procedures

Valid Calif driver's license

Communicating with patient families

Patient scheduling

Specimens collection and processing

Medical terminology knowledge

Medical Assistant Felix Sigal D.P.M. - Lancaster, CA 10/2017 - 04/2020 Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.

Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.

Maintained clean and organized work area with adequate supplies and reagents. Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Kept facility stocked with necessary supplies, equipment and instruments. Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.

Medical Assistant/Office Manager Thomas Neuman D.P.M - Lancaster, CA 01/1996 - 10/2017 Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.

Educated patients about medications, procedures and physician's instructions. Acted as liaison between physician and patient, answering questions and delivering test results. Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Organized charts, documents and supplies to maintain team efficiency. Carefully prepared, reviewed and submitted patient statements. Communicated with patients by phone and via written correspondence. Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies. Answered appointment calls.

Obtained and recorded patient vital signs; escorted patients to examination rooms and documented Summary

Skills

Experience

medical histories.

Initiated ultrasound therapy treatment according to prescribed orders. Scheduled appointments for patients via phone and in person. Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.

Contacted pharmacies to submit and refill patients' prescriptions. Used DR and TrackNet software to process patient payments and update accounts. Sterilized medical instruments as needed.

Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research. Positioned patients for optimal comfort before procedures. Cleaned and disinfected chairs and equipment according to facility policy. Medical Assistant/Office Manager Azeez Bacchus, M.D. - Lancaster, CA 07/1982 - 01/1996 Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.

Educated patients about medications, procedures and physician's instructions. Acted as liaison between physician and patient, answering questions and delivering test results. Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Organized charts, documents and supplies to maintain team efficiency. Carefully prepared, reviewed and submitted patient statements. Communicated with patients by phone and via written correspondence. Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies. Assign ICD-10 diagnostic codes on all medical records to ensure proper billing and reimbursement. Reviewed engine assigned codes and modifiers to update and verify accuracy. Assigned CPT procedure and evaluation and management (E&M) codes for services to assure appropriate billing and reimbursement.

Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.

Pulled patient records and transferred information to appropriate parties. Set up patient charts and documented information in various company software. Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.

Verified record copies before handing each over to check for and remove unnecessary details. Entered patient insurance, demographic and health information into software and confirmed records. Utilized TrackNet to compile data gathered from various sources. Managed payroll for over 4 hourly and salaried employees and sent information on to payroll department. Changed employee tax status and withholding information as necessary. Set up equipment for ekg and performed patient procedures and tests. Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.

Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and injections

East Los Angeles College Monterey Park, CA

Education and Training

Some College (No Degree)

Antelope Valley College Lancaster, CA

Some College (No Degree): Psychology

Contact this candidate