Bonita Kirkland

** *********, ********* ******** *******, single mother

Houston, TX 77060

adut7m@r.postjobfree.com

+1-832-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Business Owner

BubblesCrazyCrochet - Houston, TX

April 2022 to Present

I had started my online store when I lived in California and before covid hit However due to Kuwait I have to shut down and being as I knew nothing about running my own business I didn't have all the licensing things required to keep my business going I just started working on getting wake up in running disable and I'm so excited. But I need business experience in all kinds of fields and all kinds of places and a long-term position to help me get financially stable and provide a backup safety net. I have experience in sales, marketing, advertising, customer service and am looking for a company that I can grow with not grow out of. I hope that my business will be a success one day but am not rushing and even once it is I don't extend to leave the company I'm with because in the business of crochet you never know what can happen.

Cashier/Customer Service

Popeye's Restaurants - Houston, TX

December 2021 to Present

taking ode reds in english and Spanish, collecting the money from the order and giving change, giving corrections and or refunds when a customer is unsatisfied with their order, memorizing the menu prices and current promotions.

McDonalds Crew Member

McDonald's - Houston, TX

Present

cashier, drive-thru personal, customer service

Telephone Interviewer

JWL MARKETING - Houston, TX

September 2022 to October 2022

E-Commerce Business Owner

Bubbles Crazy Crochet - Fresno, CA

January 2018 to June 2020

selling ready to ship and completely customizable crochet items online, creating and upkeeping the website for the online store. collecting and processing sales, shipping items to customers, creating a logo and web design

Education

College credits in Business

Fresno City College - California

March 2014 to June 2015

High school diploma

J. E. Young Academic Center - Fresno, CA

August 2007 to June 2011

Skills

• Bilingual (8 years)

• Cash handling (1 year)

• Babysitting (10+ years)

• Cleaning (6 years)

• Toddler care (10+ years)

• Food service (2 years)

• Infant care (10+ years)

• Food safety (1 year)

• Nannying (4 years)

• Early childhood education (3 years)

• Pet sitting (10+ years)

• Autism experience (2 years)

• Experience with children (10+ years)

• Childcare (10+ years)

• Cashiering (4 years)

• Animal care (10+ years)

• Customer service (2 years)

• Experience working with students (1 year)

• Animal handling (4 years)

• Applied behavior analysis (Less than 1 year)

• Pet care (10+ years)

• Dog handling (10+ years)

• Computer skills (5 years)

• Web design (1 year)

• WordPress

• Spanish

• English

• Communication skills

• Telemarketing

• Marketing

• Pet Grooming

• Time Management

• Kennel Experience

• Sales

Languages

• Spanish - Expert

Certifications and Licenses

Food Handler

August 2021 to August 2022

Assessments

Cashier skills — Familiar

September 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar

Food safety — Familiar

September 2021

Knowledge of proper food and equipment handling safety measures Full results: Familiar

Food service: Customer situations — Familiar

September 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Familiar

Customer focus & orientation — Familiar

September 2021

Responding to customer situations with sensitivity Full results: Familiar

Basic attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Case management & social work — Proficient

September 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Customer focus & orientation — Familiar

September 2021

Responding to customer situations with sensitivity Full results: Familiar

Sales skills — Familiar

January 2022

Influencing and negotiating with customers

Full results: Familiar

Sales fit — Proficient

January 2022

Measures the traits that are important for success in sales positions Full results: Proficient

Dog & cat groomer — Completed

October 2021

Dog and cat grooming in a salon setting

Full results: Completed

Call center customer service — Expert

February 2022

Demonstrating customer service skills in a call center setting Full results: Expert

Written communication — Familiar

February 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Scheduling — Familiar

February 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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