Ren Murrell

Innovative and articulate communicator with outstanding listening skills.

New York, NY 10027

adut14@r.postjobfree.com

+1-646-***-****

Is to work in a challenging environment, where my skills and abilities can be applied to. Authorized to work in the US for any employer

Work Experience

Departmental Technician

The Metropolitan Museum of Art - New York, NY

February 2021 to Present

Page and shelve library materials for library users

• Maintain accurate statistics of circulation activity

• Participate in planning and allocation of stack space

• Participate in the ongoing maintenance of an automated circulation system, including barcoding, creating item records, creating patron records etc.

• Provide informational and directional assistance to patrons at the Circulation Desk and in the stacks

• Assist library users at the circulation desk, which involve

• Interpretation of library policies and procedures

• Charge and discharge books in manual and online systems

• Search and interpret records in WATSON LINE, the online catalog

• Provide scanner service for visiting researchers

• Answer telephone and provide information about the library's hours and procedures and data entry Supervising Department Technician

The Metropolitan Museum of Art - New York, NY

February 2021 to Present

Page and shelve library materials for library users

• Maintain accurate statistics of circulation activity

• Participate in planning and allocation of stack space

• Participate in the ongoing maintenance of an automated circulation system, including barcoding, creating item records, creating patron records etc.

• Provide informational and directional assistance to patrons at the Circulation Desk and in the stacks

• Assist library users at the circulation desk, which involve

• Interpretation of library policies and procedures

• Charge and discharge books in manual and online systems

• Search and interpret records in WATSON LINE, the online catalog

• Provide scanner service for visiting researchers

• Answer telephone and provide information about the library's hours and procedures and data entry

• Responsible for overseeing the performance of four team members.

• Monitor performance and productivity

• Ensure that employees meet goals

• Coordinate training and assist with resolving employee issues in the workplace. Data Entry

Island Photography - Port Washington, NY

April 2018 to January 2019

• Multi-task multiple projects simultaneously, while keeping track of deadlines

• Ensuring data accuracy, quality and completeness

• Excellent follow-up and superior attention to detail

• Problem solving creativity and able to anticipate and solve problems independently

• Strong attention to detail

• Great verbal, written, and communication skills

• Strong work ethic and ability to work well under pressure

• Ability to multi-task

• Proficiency in Excel, Word and Outlook

• Typing speed and accuracy

Education

Bachelor's degree in Criminology

CUNY John Jay College of Criminal Justice - New York, NY August 2010 to May 2014

High school diploma in Academic Business

Louis D Brandeis High School - New York, NY

June 1991

Skills

• Goal-oriented (10+ years)

• Proficiency in Excel, Word and Outlook (10+ years)

• Library Services

• Statistics

• Teaching

• Mentoring

• Strategic Planning

• Writing Skills

• Classroom Management

• Customer service

• Supervising experience

• Curriculum development

• Leadership

• Interviewing

• Training & development

• Microsoft Office

• Management

• Conflict management

• Hospital experience

• Office experience

• Documentation review

• Medical Coding

• CPT Coding

• Medical Billing

• ICD-10

• ICD-9

• EMR Systems

• HIPAA

• Accounts Receivable

Awards

Graduate Achievement Award (John Jay College)

May 2017

This award is given to three distinguished graduate students who have triumphed over extreme adversity in the pursuit of their education. To be eligible for this award, you must have a minimum GPA of 3.5.

Certifications and Licenses

Certified Phlebotomist

November 2022 to Present

• Prior to lab draw identify patient accurately by using reliable sources to ensure correct blood draw

• Able to determine the correct method of veinipuncture based on patient age, weight and overall health

• Apply excellent communication skills to reassure patients and make them comfortable by answering questions

• Collecting blood in correct Order of Draw

• Prepare specimens for transportation by labeling vials correctly

• Adhere to HIPPA requirements

• Biohazard safety and precautions

• Use sterile techniques

• Completing laboratory forms or lab orders on computer

• Knowledgeable in needle gauges

Medical Billing and Coding

July 2021 to Present

• Proficiency with computers and medical billing software

• Knowledge of unfair debt collection practices and insurance guidelines

• Understanding of primary code classifications: ICD-10-CM, ICD-10-PCS, CPT and HCPCS

• Communication skills with patients/healthcare companies

• Basic accounting and bookkeeping practices

Emergency Medical Technician

January 2008 to January 2010

• Examine and evaluate patients to determine necessary care

• Provide patients with emergency care by utilizing appropriate techniques and equipment

• Document patient information, condition, and treatment

• Maintain patient confidentiality and perform all care with respect for patient rights

• Transport patients in accordance with outined policies and procedures

• Maintain a safe, clean, and well-stocked environment for patients

• Operate and drive ambulance in conjunction with applicable safety policies and laws

• Provide basic life support and gather patient data Assessments

Work style: Reliability — Expert

November 2019

Tendency to be dependable and come to work

Full results: Expert

Verbal communication — Completed

October 2021

Speaking clearly, correctly, and concisely

Full results: Completed

Data entry: Attention to detail — Completed

April 2020

Maintaining data integrity by detecting errors

Full results: Completed

Electronic health records: Best practices — Completed January 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Customer focus & orientation — Familiar

November 2021

Responding to customer situations with sensitivity Full results: Familiar

Medical receptionist skills — Completed

November 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Supervisory skills: Motivating & assessing employees — Familiar November 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Work well with minimum supervision

• Efficient and organized

• Assertive and self-motivated

• Demonstrates poise and confidences in social and professional settings

• Deals well under high pressure situations

• Self-starting

• Highly creative with innovative ideas

• Quickly learns methods and procedures

• Goal-oriented

• 1+ years of experience with the Ticketmaster System and/or various ticketing system

• Overall awareness of the entertainment and sports business is important

• Box Office experience is a plus

• Customer Service

• Able to answer multiple telephones lines

• Emergency Service Telephone Operator

• Service oriented, with strong organizational and communication skills.

• Able to successfully handle multiple priorities

Contact this candidate