Data Entry Customer Service

JODI DELOS REYES

Mobile: 209-***-**** *********@*****.***

Summary

Results oriented Sales Administrator with customer service experience seeking a position that can utilize my skills and abilities with a company that can offer me security and allow me to learn and continue to grow

Skill Areas

Working independently

Microsoft Excel, Microsoft Word

Strong technical proficiency

Proficient in File maker

Resolving discrepancies

Project coordination

Production Scheduling

Spreadsheets

Outlook

Multitask

Research

Detail-oriented

Sales forecasting

Honest and ethical

Data Entry and Order processing

Employee training

Proofreading

Accuracy

Prioritization

Time Management

Organization

Executive Management Support

Experience

Countertop Sales Administrator and Estimator 2004 to 2022

BARBOSA CABINETS, INC. Tracy, CA

Process, approve and schedule countertop orders for multiple single family and multifamily residential projects in a fast-paced office environment with a high volume of countertop sales.

Knowledge of multiple solid surface materials and vendors

Act as liaison between departments ensuring timely response to customer orders

Accurate technical data entry creating orders, invoices, manufacturing and delivery sequences

Gather all information pertaining to countertop manufacturing ensuring customer satisfaction

Create and maintain spreadsheets using excel to develop schedule of values, reports and lists

Create actuals and future forecasting reports

Knowledge of purchase orders, scope of work, sequences, phases, contracts, selections, specifications

Architectonical takes-offs using Bluebeam software

Bidding take-off plans for future contracts for kitchen countertops, vanities and shower surrounds

Handled and managed multiple single family and commercial projects

Review and ensure accuracy on all countertop orders before engineering and manufacturing

Back up receptionist, Train office employees

Countertop Sales Administrator 1999 to 2003

ELEGANT SURFACES Manteca, CA

Process and schedule countertop orders for multiple single family residential projects in fast-paced office environment

Act as liaison between departments ensuring timely response to customer orders

Accurate technical data entry creating orders, invoices, manufacturing and delivery sequences

Gather all information pertaining to countertop manufacturing ensuring customer satisfaction

Knowledge of purchase orders, scope of work, sequences, phases, contracts, selections, specifications

References

References *Available upon request

Contact this candidate