Name: Rodney Karo

Phone: +1-619-***-****

Email: adusx6@r.postjobfree.com

Availability: January 20th 2022

Clearance Level: Secret

Personal Summary:

Versatile and performance-driven professional with comprehensive experience performing multi-layered administrative functions and fast-paced office operations, including staff support, publishing, records, administrative communications, and workgroup management. Skilled in maintaining accurate records and strengthening overall compliance by leveraging efficient data management systems. Possess strong aptitude to deploy policies/strategies aligned with quality assurance, public relations, and departmental activities. Well-versed in staff scheduling, performance goals tracking, and time management. Proficient in organizing meetings, conferences, and special events as well as driving continuous process improvements. Capable of developing/executing programs, conducting negotiations, devising robust strategic plans, and resolving complex problems. Articulate communicator possessing excellent problem-solving and analytical skills with keen attention to detail. Excel at managing human resources and cultivating a long-term rapport with all levels of an organization. Proficient in MS Office Suite (Word, Excel, PowerPoint, SharePoint, and Access) and MS Entourage

Education:

BSc in Business Administration, Liberty University, Lynchburg, Ongoing (graduation: 2024)

Key Skills:

Leadership and Supervision

A superior leader with demonstrated performance in high-pressure environments. Improved

organizational performance through hands-on training and a leadership approach that emphasized

decision-making through active listening.

Superbly managed and motivated as many as 25 personnel including subordinate supervisors;

earned a reputation for the firm, yet compassionate mentorship

Turned around an office operating at a 65% functional ability to a sterling 98% functionality

Held the position of Security Manager, a billet normally reserved for senior employees

Proven proficiencies in training new personnel; renowned for professional expertise

Approachable easily builds rapport with subordinates, peers, and senior management

Problem Solving and Analysis

Consistently implements keen analytical abilities and a proven team-based work dynamic with a systems-oriented approach to facilitate efficient and effective solutions. A critical thinker open to alternative views to optimize decision-making.

Led security management efforts in processing and record-keeping to assure that the organization

maintained a 98% eligibility on security clearances for essential personnel

Spearheaded implementation of new tracking programs to reduce leave processing times by 75%

Developed personnel database and maintained input regarding recruitment efforts

Ability to make rational risk-based decisions with regard to underwriting and processing determinations

General

MS Office Suite (Word, Excel, PowerPoint, SharePoint, and Access)

MS Entourage

Native English speaker (oral and written)

Coordinate Workflows

Customer Focus

Team Player/Team Leader

Excellent Presentation Skills

Excellent People Skills

Able to set Performance Standards

Process Optimization

Statistical Analysis

General Administration

Inventory Control

Documentation & Reporting

Database & System Administration

Customer Service & Communication

Human Resource Functions

Security Management

Team Leadership & Development

People & Workload Management

Program Management

Planning & Execution

Technical Support

Operations Oversight

Process Optimizations

Military Training:

Work Center Supervisor Leadership Course

First Line Leadership Development Program

Reserve Personnel Administration

Legal Clerk

Yeoman, Class “A” School

Records Management Technical Training

Personnel Specialist Travel Payment

Clerical Procedures; Word Processing, Computer Software Applications, and Office Procedures

Security Manager

Has over 7 years of working with and managing JPAS and E-quip program

8 years as Command Defense Travel Coordinator

Professional Experience:

Systems Planning and Analysis, Inc. (SPA), Alexandria, VA and

MCR Federal, LLC 2019 - 2022

Technical Support Specialist/Technology Transition Coordinator

Assists the Office of Naval Research (ONR) in executing the Rapid Innovation Fund Program

(RIF) at the Space and Naval Warfare Systems Command (SPAWAR)

Conducted review of 14 RIF projects for FY19 and created an independent assessment to

determine probability of transitioning into a Program of Record (PoR)

Presented findings of assessment to Department of Navy (DoN) Source Selection Evaluation

Board

Reviews Project Execution Plans (PEPs) prior to technology project inception and provides

recommendations to project manager and NAWAR RIF Program Manager (PM)

Briefs DoN RIF PM semi-annually on project execution

Assists in identifying and characterizing risks associated with the transition of projects and steps

to mitigate the risks

Mitigates technical, programmatic, and financial risk by providing recommendations to the NAWAR RIF PM

Provides administrative management and support for source selection processes, tracking, and reporting on technology project status

Supports MCSC in all semiannual reviews of all MCSC active RIF projects

Acts as the liaison for TPOC’s and the RIF Office to ensure that all projects are monitored and keep track of NCE’s to ensure no work stoppage

Extensive use of MS Office package (Word, Excel, SharePoint, PowerPoint)

Ausgar Technologies, Inc. San Diego, CA 2017-2019

Program Support Specialist II / Lead Solutions Consultant

Supported NAVWAR’s Small Business Innovation Research (SBIR) Program

Reviewed Phase I proposal evaluations, notified companies of selection, and released debriefs

Worked with Technical Point of Contacts and contracts department to create and manage Phase I

Procurement Requests

Maintained and served as a point of contact for multiple Navy SBIR websites: Program Manager Database, Phase I Evaluations Site, Topic Submission Site

Tracked all awarded contracts and the program budget

Provided technical/administrative management support and assisted in managing operations of NAVWAR’s Small Business Innovation Research (SBIR) Program and Rapid Innovation Funds

Reviewed and reconciled reports on the program’s budget on a bi-weekly basis in order to ensure

timely processing

Managed the SBIR budget spreadsheets for Program Executive Office C4I and Space Systems to

ensure timely obligation and execution of funds

Collected information to respond to data calls from Senior Leadership and NAVWAR-HQ

Scheduled quarterly Executive Board meetings and provided clerical and logistic support

Created PowerPoint briefs for the Program Managers to present to executive leadership and at

local and national conferences

Carefully tracked PRs through approvals in NERP workflow and recorded contract award dates and amounts obligated

Responsible for reporting/communicating on all program solicitation deadlines and trainings to SBIR Stakeholders

Trained technology managers, engineers, and incoming staff on NAVWAR SBIR program

procedures and rules

Provided information and guidance to small businesses on NAVWAR's SBIR processes and how

to participate in the SBIR Program

Developed and maintained the program’s Standard Operating Procedures for on-going and new processes

Completed forms and routed all documents for NAVWAR Public Affairs Office approval

Responsible for maintaining up-to-date records on evaluator personnel, ensuring current training was fulfilled and non-disclosure agreements securely stored on file

Coordinated and tracked government Purchase Requests using established Navy processes and

procedures

Worked with team members to coordinate, track, and follow up on project wide government

purchases

Interfaced with government Credit Card buyers as well as other contract personnel to obtain

status on Purchase Requests

Compiled material requests from team members and filled out appropriate documentation for

submission

Coordinated receipt of materials

Maintained detailed spreadsheets and documentation for historical records

Learned, communicated, and used all purchasing avenues available to support project needs (i.e., Credit Card Purchases, Simplified Acquisitions, DLA, etc.)

Developed, maintained, and improved project specific processes and procedures to request and track government purchases

Supported data entry, scanning, archiving, and record keeping in various aspects of the project work orders, test records, data sheets, personnel certifications and training

Assembled and managed project procurement in accordance with Government guidelines

Liaised between engineers and government credit card holders

Maintained knowledge of principles and practices of procurement in compliance with NAVWAR

purchasing rules and regulations

Developed acquisition packages in support of government purchasing system

Responsible for quotation activities, negotiations, documentation write-up, selecting qualified

suppliers, seeking alternate suppliers (when applicable)

Daily use of MS Office package (Word, Excel, and SharePoint)

Multi-tasked and performed in a dynamic, fast paced, changing environment

Strong problem-solving skills and ability to think strategically

Client Solution Architects (CSA) LLC, San Diego, CA 2016-2017

Executive Assistant

Provided direct administrative management and support to the NAVWAR PMW 770 Front Office including both the Program Manager and Deputy Program Manager

Drafted, prepared, edited, and coordinated various documents

Prepared over 180 letters and other correspondence each year in accordance with Naval Instructions and Directives

Operated teleconferencing equipment

Coordinated travel planning in accordance with Joint Federal Travel Regulations using multiple Travel Software Applications

Prepared Visit Requests using the Joint Personnel Adjudication System (JPAS)

Acted as the liaison between the PMW 770 Staff and NAVWAR Technical Groups which include: NMCI, HP, Code 8.0, and local Base Operations on all NMCI technical issues and requests

Performed as Content Manager and System Administrator for SharePoint (SE2)

Performed as System Administrator for TRIM

Reviewed leave requests using the Navy Standard Integrated Personnel System (NSIPS)

Acted as Facilities Working Group Representative to provide support for requests including moves and new space requirements done through an online database

Oversaw all facilities action items within PMW 770 and acted as liaison between the customer and the Facilities 8.0 Code

Acted as Fire Warden Representative to provide support to the Federal Fire Warden and NAVWARs Safety Officer for fire inspections; monitored fire safety equipment and reported any identified discrepancies and continually monitored until rectified

Reviewed, formatted and routed Undersea Integration Naval Messages

Acted as a liaison between PMW 770 Staff and Payroll/Accounting for timekeeping using the Navy Enterprise Resource Planning (NERP) system

Extensive use of MS Office package (Word, Excel, SharePoint, PowerPoint)

Chase, San Diego, CA 2014-2016

Senior Administrative Assistant

Performed diverse secretarial duties and administrative functions requiring confidentiality, initiative, and sound decision-making. Used excellent organizational skills and the ability to effectively handle multiple priorities as follows:

Rushed Priority List for Operations

Any reports requested by the Lending Manager daily

Monitored CLOSR Prequal Report

Monitored Bank Coding Exception report

Scheduled conference calls and tracks to ensure attendance

Followed up, collected, and collated the weekly Bank tracking report and sends to the respective Bank

District Managers

Accounts Payable

Timecard approvals

Prepared travel and travel claims

Daily use of MS Office suite

EverBank, Jacksonville, FL 2013-2014

Mortgage Loan Processor III

Worked closely with retail loan originators who self-sourced business from 3rd party referral sources (realtors, builders, bank partners, financial planners, etc).

Received and actioned applications online within the system

Demonstrated the ability to quickly review for accuracy and completeness, advised the LO as to the viability of the loan at first glance, and then acquired necessary information to obtain loan decisions

Accurately inputted system updates and communication with all parties concerned to achieve a best in class customer/referral source experience

Assisted the Loan Officer in maintaining customer relationships

Worked side by side with various business partners including Loan Officers and Underwriters

Reviewed information from loan officers and borrowers for accuracy and viability

Communicated with 3rd party referral sources as agreed to with the loan originator

Obtained all necessary documentation needed from all sources including borrowers, realtors, builders, bank partners, financial planner, etc.

Collected and reviewed all documentation required for submitting files to Underwriting

Verified that appraisal, credit report, title, and all supporting documents had been ordered and received prior to sending files to Underwriting, for approval

Responsible for communicating underwriting conditions to all key parties

Obtained underwriter loan decisions and approval/closing decisions

Extensive use of MS Office package (Word, Excel, SharePoint, PowerPoint)

U.S. NAVY (Various Duty Stations) 2001 – 2012

Administrative Support Specialist

An experienced administrative support specialist has proven to be successful with the most challenging

assignments. Resourceful and adaptable, exercising superb competence and efficiency with every task.

Quickly relieved supervisors of administrative details; strictly ensured that all project milestones were met or concluded well ahead of schedule

Managed a budget of $6M; developed performance management daily and weekly reports reflecting scheduling, performance, and supervision of personnel

Processed pay and correspondence for 500 personnel with an efficiency rate of 98%

Meticulously oversaw all administrative requirements for other types of offices, including personnel records, reception, training schedules, pay issues, memos and policy letters

Swiftly processed all travel claims; making the most complex of travel arrangements for VIPs

Responsible for processing and managing hundreds of pay allowance documents and quickly provided full resolution of identified discrepancies

Daily use of MS Office suite (Word, Excel, SharePoint, PowerPoint)

As Executive Secretary, managed the Commanding Officer’s calendar and travel arrangements

Processed over 100 background checks for the adjudication process for Naval personal

Was responsible for maintaining JPAS as the security manager

Reviewed background screen results and identified any discrepancies or falsifications

Processed outgoing and incoming visit requests and certifications

JPAS and E-quip reviewing forms for completeness and accuracy

Maintained classified materials receipt, logging, control, and dissemination

Daily use of personnel clearance data systems

Created and maintained employee security documentation in accordance with government and company guidelines

Assured compliance with all government and company security regulations

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