Security Director Store Manager

Ron C. Halverson

** ******** ***** *****, *** Springs, Arkansas, 71913, US • 870-***-**** • adusw8@r.postjobfree.com Results driven leader that is never satisfied with the status quo. Everything must remain in a constant state of improvement. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Team player who excels at collaborating with hardware and software experts to create a successful design. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Dedicated to learning, growing, and sharing what I know. Security Director, Captain, and Veteran with experience managing recruiting, hiring, and animal care team operations. Demonstrated leadership in a hostile environment. Commitment to and knowledge of equal opportunity in a diverse and multicultural environment. Enthusiastic Leader eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Proven leadership, and operational excellence. Recognized on a regular basis for outstanding performance and contributions to the Detention Centers Success to include ACA Accreditation Anticipate analyze and resolve organizational challenges and conflicts Assure organizational accountability Build and maintain positive relationships with external stakeholders Build and maintain teamwork and mentor and coach others Communicate effectively and professionally both internally and externally Comprehend, obtain, and manage fiscal resources Develop and maintain positive organizational culture that promotes respect for diverse staff Develop and sustain organizational vision and mission Engage in strategic planning Enhance self-awareness maintain proactive professional commitment Establish organizational authority, roles, and responsibilities Leverage the role of the jail in the criminal justice system Make sound decisions Manage and embrace change Manage relationships with staff Manage power and influence Oversee inmate and facility management Oversee physical plant management Reduce jail related liability risks Understand and leverage emerging technology

Criminal Justice - Bachelor of Arts - 2018

University of Arkansas at Little Rock - Little Rock, AR Graduated Cumma Sum Laude with a 4.0 G.P.A

Joined PHI Theta Kappa Scholarly Honor Society

Routinely participated in the campus Christian counsel. General Studies - Associate of Arts - 2005

Southeastern College (SEARK) - Pine Bluff

Graduated with "Highest Honors" for achieving a 4.0 G.P.A. Criminal Justice - Associate of Applied Science - 2001 Community College of Air Force - Maxwell AFB Alabama PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Captain / Security Director - April, 2014 to December, 2022 Garland County Sheriff's Office - Hot Springs, AR

Captain, Security Director GCDC Garland County Sheriff's Office - Hot Springs, AR 04/2014 - 12/2022 Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities. Established work procedures or schedules to organize daily work of administrative staff. Collaborated with Shift Commanders and staff to establish organizational goals, strategic plans and objectives. Managed busy calendar for executive team, planning and preparing meetings and communications. Coordinated and conducted classes to teach proceeds to senior and new staff members as case law changed. Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents. Determined staffing requirements, interviewing, hiring and training new employees. To Include Shift Commanders, Supervisors, and Field Training Officers. Trained employees on best practices and protocols while managing teams to maintain optimal productivity. Pitched in to help with any tasks during busy periods and staff absences. Conducted monthly Correction Response Tactical Team training and participated in "on call duties" requiring immediate response and resolution. Alternative Sentencing Unit Supervisor - May, 2016 to March, 2017 Garland County Sheriff's Office - Hot Springs, Arkansas Directly supervised four transport deputies, two road crew deputies, and approximately 40 county inmates and eight Act 309 inmates. Wrote Act 309 policies and periodically validated for compliance. In some instances, I sent them back to prison for infractions. Ensured all inmate transports were conducted on time and without incident. Implemented the first ever inmate "Work Release" Program allowing inmates to leave the facility to attend work and then return to the facility afterward. This enabled them to continue paying child support, paying rent, etc. In short it kept people from becoming career criminals. I also implemented House Arrest for incarcerated females with multiple children. Statistics show if a mother is incarcerated before they turn 18 years old, their children are 14 times more likely to be incarcerated before their 18th birthday Corporal Housing Supervisor - April, 2014 to May, 2016 Garland County Sheriff's Office - Hot Springs, Arkansas Ensured staff were trained and prepared for duty prior to assuming post. Ensured and validated, Maintenance staff Promptly and adequately handled inmate complaints and ensured maintenance staff corrected issues properly. Trained and mentored staff on Direct Supervision, policy and procedure execution, and verbal de-escalation technics. Ensured I walked each unit three times per shift to ensure I was adequately supporting staff and making myself available if they had any questions, concerns, or problem inmates. Likewise I oftentimes pointed out policy violations and informed them I was coming back to validate he took action and corrected the problem. Supervised all housing units and validated compliance with cleanliness and policy and procedural standards, Initiated disciplinary actions against inmates that refused to comply; and initiated employee corrective action for deputies not enforcing inmate rules. performed duties as grievance coordinator, commissary deputy, disciplinary coordinator, and Field Training Officer for my shift. Also performed duties as Assistant Team Leader for the Correctional Response Team. As such I was the assigned to the primary entry team.

General Store Manager - September, 2012 to March, 2014 Kirkland's Home - Hot Springs, AR

Exceeded my predecessor in every measurable category to include sales and margin, inventory control, average dollar per sale, conversion, staff retention, credit applications, and freight processing and merchandising. Ensured all merchandise displays were set prior to deadlines, and validated all merchandise in the stockroom was present on the sales floor in compliance with company directives. Conducted floor moves and set product displays daily to ensure high quantity items were well represented on the sales floor; built shops; and ensured impulse items were fully stocked. Performed all HR duties to include recruitment, new hire paperwork, maintained employee files, scheduling, performance management, terminations, safety inspections, and training at all levels.

Actively monitored merchandise sell through; partnered with other store managers and corporate office to adjust inventory levels and merchandise transfers to drive sales and increase profitability. Routinely analyzed reports and developed action plans to impact sales and store performance. Due to exceeding my goals, I received several bonuses.

WORK HISTORY

SEARS - May, 2010 to March, 2012

Assistant Store Manager, Soft lines - Pine Bluff, AR Responsible for achieving business goals in revenue, expenses, profitability, customer satisfaction, inventory shrinkage, merchandise presentation, and associate morale, welfare, and safety

Provided disciplined leadership including setting clear expectations and holding the team and self-accountable for results; Monitored and proactively addressed outliers; and coached for execution.

Inspected departments and consulted with associates daily to identify opportunities and developed and prioritized action plans with clear directions, corrective actions, and timely follow-up. Finished first place in the district and third in the region on location balanced scorecard. Earned “Best of Blue” Award for finishing 2011 with the highest customer satisfaction rating in district. Improved store profitability by $165,000 by controlling expenses, shrink, and other operational controls—earned Bronze Energy Star award for cutting energy costs below other similar sized stores.

Area Sales Manager - November, 2009 to September, 2012 Dillards - Hot Springs, AR

Overall responsible for providing exceptional customer experiences; and built a culture of excellence accomplished through superior customer service and flawless merchandising. Analyzed stock assortment levels in fashion and basic merchandise to determine if departments had adequate depth to achieve sales goals; adjusted floor plans, shops, and presentations accordingly Developed sales strategies to impact business, and improve store profitability Routinely coached associates on customer service, timeliness of work, sales per hour, and credit account acquisition. Implemented selling contests to motivate associates, reward high achievers, and increase profits. Finished first place in the district and seventh in the company for credit applications processed per manpower hour

Assistant Store Manager, Hardlines - March, 2006 to November, 2008 SEARS - PineBluff, AR

Provided first person coaching and leadership on the execution of action plans based on weekly playbook process, department walks, associate observations, and customer feedback. Lead and monitored store level margin drivers, solution selling, accessory attachment rate, inactive inventory, protection agreements, new account generation, and price changes Personally supported, coached, and developed team members across all departments. Met with each salesperson once a month and completed a monthly coaching report showing areas of success and areas of opportunity. Provided Store Manager with fact based real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies etc…

Military Police and Firefighter - July, 2001 to March, 2003 Arkansas State Military Department - North Little Rock, AR Certified Law Enforcement Officer and Firefighter. Patrolled 38,000 acre installation and adjacent areas in search of criminal activities as well as traffic violations. Arrested violators, Issued citations and/or incident reports depending upon nature and severity of violations. Routinely worked with Youth Challenge and C-Step programs- apprehended several students attempting to escape Conducted fire inspections of all base facilities to ensure they were in compliance with state and federal law. Escorted state inmates to and from the installation for work projects- oversaw work and ensured project completion. Strictly enforced base state and federal laws, rules, and regulations; to include security, and perimeter checks

NCOIC Game Wardens - March, 1992 to May, 2001

United States Air Force - Vandenberg, AFB, CA

Non commissioned officer in charge of Fish and Wildlife section. I directly supervised six subordinate Game Wardens, and ten Game Warden Augmenter's during deer season. Strictly enforced base, state, and federal, laws rules and regulations. Conducted joint operations with the National Marine Fisheries and the California Department of Fish and Game. Conducted endangered specious operations and responded to assistance calls. While in this role with the help of the innates at Lompoc Federal Penitentiary, I built a ten horse pole barn and started the Air Forces on Mounted Horse Patrol in history. In fact, it is still in existence today. Over the course of my nine years of service I spent four and a half years deployed to various regions in the middle east as part of the 4404 Air Expeditionary Wing. Also earned the prestigious Best in Air Force award twice in four years; and won the ground combat skills contest defeating all other units deployed at the time. Lastly, I was the Team Leader for the Emergency Services Tactical Team. .

Graduated ALETA as class leader Received an Accommodation for creating what became known as "Captain's Call" an opportunity for each shift to send two line staff members to meet with me quarterly to discuss their concern, so I could work on solutions and improve staff morale. Became the first and only Detention Center in the state of Arkansas to achieve ACA Accreditation Became the first and only detention center in the state of Arkansas to become PREA Certified. Published an Article in American Jail Magazine in 2021 Graduated the School for Law Enforcement Supervision in 2020 Graduated the Sheriff's Management and Administration Course in 2022 Became a Pepperball Instructor in 2021 Earned my Certified Jail Manager Certification through the American Jail Association in 2019 Became a Professional Police Instructor in 2019 Graduated the Arkansas Jail Administrators school in 2018 While serving in the Air Force I earned four achievement Medals, an Accommodation Medal, several Expeditionary Medals and a Nato Service Medal. ACCOMPLISHMENTS

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