Outreach Specialist Residential Advisor

TARA DUNCAN

Fayetteville, NC ***** 484-***-**** adusw1@r.postjobfree.com

Compassionate and caring clinical evaluator with years of employment in education and drug and alcohol environments. Extremely skilled at building trust with diverse individuals to promote client honesty and growth during recovery processes.

Therapeutic Intervention

Solution oriented

Community Resources

Time management

Diagnosis, Quality Assurance

Coping Mechanisms

HIPPA

Scheduling

Customer Service

Telephone Skills

Cost Control

Evaluate patient

Problem Solving

Conflict Resolution

Therapeutic intervention

Confidentiality

Critical Thinking

Organizational Skills

Clerical Duties

Clinical Caseworker, 01/2018 to Current

Treatment Access Service Center, TASC – Reading, PA Conduct client interviews, including drug and alcohol screenings and assessments, to determine the appropriate level of care for public funded individuals Outreach/Complete referrals to drug and alcohol treatment providers offering residential, outpatient, and detoxification services and arrange transportation as needed Work Experience Liaison between management, clinical staff Handled caseload of more than 15 clients

Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families

Coordinated community resources and secured referrals Conducted comprehensive patient assessments and evaluated patient care plans Connected individuals with relevant community resources and coordinated referrals Prepared patients and loved ones for future self-management and decision-making responsibilities by encouraging' independence and ongoing goal-achievement. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Outreach Specialist, 03/2017 to 01/2018

Retreat Premier Addiction Treatment Centers – Ephrata, PA Obtain and analyze information in a collaborative method as it pertains to 25-30 patient's treatment a week in the areas of, but not limited to, marketing, medical records, financial counseling, and aftercare planning

Knowledge of clinical assessment methods, individual and group therapy techniques, as well as knowledge of residential An effective Outreach Specialist will have an understanding of human behavior and motivational interviewing to assist in facilitating change treatment programs is required Comprehensive knowledge of Microsoft for the production of appropriate documentation to provide necessary information as it pertains to tailoring clinical resources to satisfy the needs of the patient. Paraprofessional, 08/2012 to 02/2017

Pottstown School District – Pottstown, PA

Encourage behavioral prone youth

Assist the youth in using learned coping skills

Assist the youth to incorporate restorative practices Provided feedback on individual actions, behaviors and verbal responses Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support

Monitored between 10 and 12 students at a time

Contributed to positive, educational setting by delivering gentle discipline and promoting student success.

Residential Advisor, 06/2009 to 01/2012

Project Transitions – Reading, PA

Coordinate and evaluate patient care and corresponding procedural changes to research and document effectiveness and to recommend next steps

Serve as liaison between management, clinical staff, and the community by promoting functional relationship for direct community benefit

Diligently provide oversight for the Quality Assurance program to identify performance improvement initiatives in order to maintain a high standard of patient care Supervise and evaluate the activities of medical, nursing, technical, clerical, service, maintenance, and other personnel

Provide excellent service to peers and patients by demonstrating knowledge of current advances in medicine, computerize diagnostic and treatment equipment, data processing technology government relations, changes to health insurance plans, and financing options., Provide one-on-one therapeutic intervention with clients suffering from severe persistent mental illness and dual diagnosis on a daily basis

Co-facilitate skills groups such as Social Skills, Conflict Resolution, and Independent Living Directly assist Psychiatric Rehabilitation Counselors with their duties, which include case management and connecting clients with community resources

Actively support clients with transitioning into the greater community. Bachelor of Science Crime and: Justice

Albright College - Reading, PA

Associate of Arts: General Studies/Criminal Justice Reading Area Community College - Reading, PA

CPR Certification Department Drug and Alcohol (DDAP) Certified Personal Development Courses Restorative Practice Crisis Intervention

EDUCATION

CERTIFICATIONS

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