Kerry Chafey

La Mirada, CA ***** 657-***-**** adusvz@r.postjobfree.com www.linkedin.com/in/kerry-chafey-362609223

QUALIFICATION SUMMARY

•Highly experienced, results-oriented professional with over a decade of multifaceted experience across diverse industries.

•Well-versed in management and administrative functions, achieving top-level organizational effectiveness.

•Adept at supporting the daily administrative, financial, and operational functions by working collaboratively and independently with C-level executives in a fastpaced environment.

•Ethical professional with proficiency in administrative processes that reduce redundancy, improve accuracy, and achieve organizational objectives.

•Leverage loyalty, dependability, professionalism, coordination, superior communication skills, and integrity to cultivate positive relationships with the management, colleagues, and stakeholders.

•Display great stress management skills and effective build long-term business relations to sustain business continuity.

CORE COMPETENCIES

Customer Service

Routine Maintenance

Standard Procedures

Packages

Unloading/Sorting/Scanning/Loading

Bookkeeping

Filing

Documentation

Appointment Scheduling

Traffic Laws and Regulations

Customer Engagement

Customer Satisfaction

PROFESSIONAL EXPERIENCE

DELIVERY DRIVER Shipt Delivery, La Mirada, CA November 2020 – Present

Communicate with dispatchers, drivers, and other team members to make deliveries based on established timeframes.

•Strictly follow the best practices for safety, both on the road and while loading and unloading a truck.

•Meet delivery deadlines, perform basic truck maintenance, track shipments and deliveries, and obtain client information.

DELIVERY DRIVER Door Dash, Downey, CA November 2020 – Present

Pick up food from different restaurants and deliver them to customers with maximum efficiency and productivity.

•Take orders from a central dispatch system and ensure that they are fulfilled in a timely and accurate manner.

•Check work orders, drive the vehicle to the pick-up point, grab the food and/or drinks, and deliver them to the customer.

SALES PROFESSIONAL Safelink, Downey, CA January 2019 – June 2020

Accounted for setting up stations across the county to distribute cell phones supplied by the lifeline program.

•Acquired new customers and hooked up the mobile phones on-site in accordance with standard operating procedures.

•Ensured optimal customer service, including resolving complex issues.

MANAGER/BAKER KK Donuts, Whittier, CA June 2018 – November 2020

Assisted in decision-making regarding product acquisition and placement and performed duties, such as opening/closing store.

•Supported day-to-day business operations, spanning cooking, customer care, store renovation, and store maintenance.

•Strategically establish and build client pipelines by assisting in the development of signage and promotional materials.

CASHIER/DRIVE-THRU/COOK Burger King, La Mirada, CA June 2017 – June 2018

Served as a drive-thru and front-counter cashier, always ensuring order accuracy and positive customer experience.

•Aided in daily food preparation as well as maintaining clean and stocked restaurants and promoting new specials.

CASHIER Goodwill Industries, La Mirada, CA January 2015 – June 2017

Guided customers in finding products and informing them on sales and new arrivals, meeting the company’s standards.

•Trained in warehouse product sorting and pricing and assisted in setting up and creating store sales displays.

•Maintained a clean store and promoted customer experience.

MANAGER/CARHOP Sonic, Columbus, KC January 2013 – October 2014

Managed crew, car-hoped, expediter, and cook, including aiding with daily food preparation and running custom beverages.

•Directed monthly changes in advertising and displays as well as inventory, ordering, and stocking store.

•Mentored new employees regarding policies and kept staff current on sales and new product changes and discontinuations.

Excellent Verbal Communications

Skills

Good Organizational and Multitasking Skills

Cross-functional Leadership

Time Management Skill Strong Work Ethic

Flexibility & Adaptability

HIGH SCHOOL DIPLOMA

Magnolia High School, Anaheim, CA

CERTIFICATIONS

CERTIFICATE IN FOOD HANDLING

California Food Handles, Issued May

2019

FRONT AND BACK OFFICE TRAINING,

MEDICAL ASSISTING (HONORS) Bryman

College, San Bernardino, CA, Issued

June 2006

BLS-CPR CERTIFIED

American Heart Association, Issued

June 2006

Microsoft Office Suite

CASHIER 99 Cent Store, Huntington Beach, CA September 2012 – December 2012

Quantified transactions with cash drawers at the beginning and end of shifts to ensure amounts were correct and match with purchases.

•Contributed to increasing company sales and enhanced customer service levels by making recommendations.

CASHIER/STOCKER Liquor Liquor, Huntington Beach, CA February 2011 – June 2012

Ensured accurate cash transactions as well as stocking incoming goods onto store shelves to prevent beverage shortages.

•Assisted in ordering store inventory, maintained cleanliness of the store, and maintained optimal customer service.

MEDICAL ASSISTANT Alamitos Dermatology, Huntington, Beach, CA March 2009 – November 2010

Performed wound care, bandaging, stitch removal, and wound checks, including aiding in biopsy removals and collecting patient cultures.

•Dispensed medication, logged and filed biopsy slides, prepared surgery trays, and assisted in all surgeries.

•Instructed patients on wound care, proper medication usage, and answered patients’ questions and concerns.

OFFICER MANAGER LaserImage, Huntington Beach, CA February 2007 – January 2009

Successfully supervised and instructed employees’ duties and performance and assisted the doctor with procedures, such as Botox, Restylane, Raidiesse, laser hair removal, microdermabrasion, facial peels, excisions, and biopsies.

•Provided comprehensive information materials and supported weight management and opiate addiction programs.

•Prepared and submitted month-end payables/receivables, dispensed medications, and reconciled monthly bank statements.

MEDICAL ASSISTANT Pulmonary Consultants, Anaheim, CA October 2006 – February 2007

Accomplished duties integral to chart preparation, appointment scheduling, insurance verification, and patient check-in/out.

•Ordered X-ray, mammography, and bone density scan results and organized office and patient data via EMR.

MEDICAL ASSISTANT SoCal Orthopedic/First Care Inc., Anaheim/G.G., CA September 2006 – December 2007

Entrusted with rooming patients, obtaining patient histories, vitals, drug testing, blood collections, & medication documentation.

•Supplied patients with instructions on proper wound care and post-op directions with accuracy.

•Managed and instructed employees on the EMR system, including providing coverage for 24-hou workers' compensation.

MERCHANDISER/CUSTOMER SERVICE News America Marketing, Pasadena, CA September 2004 – February 2006

Functioned as an Area Liaison between marketing and operations. Maintained 25 grocery and drug stores following standard procedures.

•Displayed new product cut-ins, kept accurate records of hours worked, and submitted information to headquarters.

•Studied market to assess competition and pricing areas for new products and promoted and advertised products.

BUSINESS OWNER Chefy Roofing, Pasadena, CA February 1996 – January 2008

Established the company from the ground up and communicated with clients to answer questions or concerns.

•Oversaw the daily operations of the business and performed office and management duties to attain defined objectives.

•Managed marketing, bookkeeping, and advertising functions, including implementing processes to ensure success.

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