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Ground Operations Customer Care

Location:
Sharjah, United Arab Emirates
Posted:
January 20, 2023

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Resume:

DEELAKA NIMSARA WADUGE

Sharjah +971-***-******)

adusrs@r.postjobfree.com

I am presently looking for a career in a professional environment that would be both challenging and rewarding with scope for growth and career development, where I could use my talents, skills, experience and expertise to grow within the organization.

Customer Focused

Problem Solving

Multitasker

Adobe Photoshop

Adobe lightroom

Flexible with timings

Photography

Leadership Skill

Tolerate/Patient

Ms Office

Tactful & Diplomatic

Pleasant & Helpful

EXPERIENCE:

Scope Cinemas (Colombo City Center Sri Lanka)

Commis II chef

Kitchen Organization Structure (food from various sections of the kitchen following recipes with due consideration given to health and safety aspects).

Pre-Preparation of Cooking (Pre-Preparation of cooking while ensuring safe working and Hygienic condition).

Nutrition and Menu Planning.

Scope Cinemas (Colombo City Center Sri Lanka)

Customer care at gold class (VIP lounge).

Address customer issues and resolve them in a timely and efficient manner.

Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.

Achieved sales target while providing customer satisfaction.

Internship in Sri Lankan Air Lines.

On job training at staff travel section.

PROFESSIONAL QUALIFICATIONS

Completed IATA foundation in travel and tourism diploma (SRI LANKAN AVIATION COLLEGE -SRI LANKAN AIRLINES LTD)

Completed International Airline Diploma in Air Cargo and Logistic. (International Airline & Aviation College -IAAC)

Completed International Airline Diploma in Ground Operations. (International Airline & Aviation College -IAAC)

OTHER QUALIFICATIONS

Completed Cook / Chef N.V.Q. Level 03 (Culinary Art international (Western Cookery)

EDUCATION:

Readway International School

2016 –G.C.E. Ordinary Level (English Medium)

PERSONAL DETAILS

Nationality: Sri Lankan

Date of Birth: 13/July/2000

Height: 5 feet 7 inches ( 170 cm)

Weight: 66 kilograms

Sex: Male

Languages

English: Fluent

Tamil: speak

Sinhala: Fluent

sports & hobbies

Photography

Music & Movies

Traveling

Reference

Thushan Rangana Meemanage Malindra Shenal Gamage

DIRECTOR/CHIEF EXECUTIVE OFFICER IN SCOPE CINEMAS Cabin Crew in Air Arabia

+94-112-******/203 +94-703****** +971-***-***-***

adusrs@r.postjobfree.com adusrs@r.postjobfree.com

I hereby declare that the cited furnished by me are reliable and accurate in the best of my knowledge and belief.

W.W. Deelaka Nimsara



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