Spanish:

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Native/ Bilingual

CERTIFICATIONS

* Phlebotomist Training - 2022

* EKG Training - 2022

* CPR certified by FDNY - 2019

* Recognition of Dedication and

Contributions, BNCPS -2018

Gold coast smiles Glen Head, NY

01/2017 - 10/2017 * Educated patients on treatment procedures and

post-procedure home care

+ Panoramic and periapical X-ray images for dentist

to review.

* Followed dentists directions for giving patients

desensitizing agents to prepare for anesthetic

administration.

+ Supported dentist chairside with root canal and

extraction procedures.

Dental Assistant FT

Dental Associates for Kids Only Roslyn Heights, NY

08/2000 - 01/2017 = Built loyal patient following and retained return

patients by providing empathetic and caring

service,

* Instructed and educated patients to prepare for

oral surgery and Endo surgery.

* Supported and assisted dentist with completing

minimally invasive and advanced surgical

procedures

* Patient records, data and health history to share

with dentists for quick and accurate patient

assessments, diagnoses and treatment.

ACCOMPLISHMENTS

+ Recognized as Employee over 15 years outstanding performance and

team contributions.

* Administration Multitasking - Demonstrated proficiencies in telephone,

e-mail, fax and front-desk reception within high-volume environment

file and billed accordingly system and customer database protocols.

+ Customer Service - Handled customers effectively by identifying needs,

quickly gaining trust, approaching complex situations and resolving

problems to maximize efficiency.

+ Consistently maintained high customer satisfaction ratings.

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