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Billing Clerk Customer Service

Location:
Lebanon
Posted:
January 20, 2023

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Resume:

JALAL ABD EL

KADER

Nationality:

Lebanese

Date of Birth:

August 08, 1998

Gender:

Male

Marital Status:

Single

Mobile No:

+961-**-***-***

+974-********

Email:

adusqq@r.postjobfree.com

Objective

A competent and diligent fresh graduate interested in a full-time position that provides an opportunity to capitalize on my personal skills and abilities, while allowing me to expand my learning, knowledge, and skills. As seen through my previous roles, I am accustomed to working in a variety of challenging and fast-paced environments. I am seeking a role that will broaden my experience and in return bring satisfaction to the company. Education

Bachelor of Science in Business Administration Oct 2021 Modern University for Business and Science, Aley, Lebanon Relevant Coursework: Financial Markets and Institutions, Personal Financial Planning, Professional Selling and Sales Management, Business Communication, E-Business, Risk Management, International Financial Management, Electronic Marketing, Business Ethics

Experience

ER and Billing Clerk Feb 2022 – June 2022

Iman Hospital, Aley, Lebanon

• Greeted and verified identification of over 30+ patients daily

• Handled patient intake and inquires

• Obtained authorization for services from multiple insurance companies

• Served as a mediator between the doctors/patients and insurance companies

• Carried out discharge procedures such as collecting payment from patients and providing them with necessary paperwork

• Reviewed and finalized financial records and revenue to ensure accuracy Waiter/Host Sept 2021 – March 2022

Roadsters, Hazmiyeh, Lebanon

• Welcomed around 200+ customers daily into restaurant in a friendly manner and seated them at appropriate tables

• Informed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen

• Recommended perfect drink pairings to meals

• Checked orders for accuracy, quality, and presentation standards

• Completed and accurately processed charges, produced bills, and collected payments Food and Beverage Server May 2021 – Sept 2021

Clap Restaurant, Beirut, Lebanon

• Familiarized 50+ guests daily with menu and specials

• Accurately recorded food orders and tallied total bill

• Memorized daily specials and menu which includes 75+ food and drink items

• Up sold by directing customers to add-ons and specialty drinks ($10+ in value)

• Increased restaurant sales and performance by upselling high dollar menu items

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Catering Associate Aug 2017 – Aug 2019

The Expert Catering, Kfarfakoud, Lebanon

• Assisted management with inventory control and stock ordering

• Implemented high standards of customer service during fast-paced and high-volume operations

• Communicated clearly and positively with customers, co-workers, and management

• Adhered to all food safety and personal safety requirements while performing job duties

• Executed synchronized meal service simultaneously serving multiple guests (100+)

• Adhered to company quality constraints and industry best practices for guest satisfaction Languages

Fluent in Arabic (written & spoken)

Fluent in English (written & spoken)

Skills/Technical Qualifications

• Microsoft Office Competent (MS Word,

Excel, & Powerpoint)

• General Internet Skills

• Strong decision maker

• Complex problem solver

• Team Player

• ICDL (International Certificate of Digital

Literacy)

• Multitasker

• Service-focused

• Punctual

• Flexible



Contact this candidate