ANNABEL GONZALEZ

Miami, Florida ***** 786-***-**** adusj8@r.postjobfree.com

COMMUNITY ASSOCIATION MANAGER

Highly detailed results-driven community association manager with over fifteen years of experience in management and operations as an onsite and portfolio property manager. Has the proven ability to strategically oversee condominium and homeowners’ association services and financial operations in an attentive, efficient, and courteous manner, providing quality service and results-oriented solutions. Proud to be a trusted and valued collaborator with staff to ensure unit residents and community objectives are met. Able and willing to multitask and prioritize departmental functions to meet deadlines. Able to apply contingency planning to mitigate possible risks and challenges. Proficient in Microsoft Word, Excel, and Outlook. Bilingual fluency in English and Spanish. Additional competencies include: Problem Solving Verbal/Written Communication Patience & Persistence Attention to Detail

Insights & Analysis

Curious & Inquisitive

Customer Relationship Management

Excellent Presentation Skills

Engaged Team Player

Adaptable, Fast Learner

Charismatic & Outgoing

Leadership & Training

NOTED ACCOMPLISHMENTS

RealManage, LLC

• Preparing on replacing roofs and painting seventeen (17) buildings in the community.

• Worked on a major Tree Trimming Project.

• Managed a Sidewalk Restoration Project.

Association Service of Florida

Worked with Public Adjuster on a $6.1M roof repair.

Managed a $2M re-construction of a balcony, including a concrete restoration.

Oversaw 40 Year Recertifications, Parking Decal Implementation, Roof, Paint, Asphalt, Paver, Pressure Cleaning, Balcony Concrete Restoration, Fence, Replacement of Roof Hatches.

Supervised the replacement of all the parking lot lights to LEDs, resurfacing of the pool, and replacement of all mailboxes. Real Estate Sales

As an agent advised clients on both the purchase and sales of residential and commercial properties in the Great Miami and Broward area.

Tecnica Business Systems

Supported projects generating annual revenues of $750,000 per year through oversight of annual maintenance contract renewals, contract proposals, negotiations, revisions, and account renewals. PROFESSIONAL EXPERIENCE

RealManage, LLC June 2022 – Dec. 2022

Courtyards of Nautica Condominium Association Community Association Manager

On-Site Manager for a Condominium Association Community with 336 units and seventeen buildings with pool and security. Supervise maintenance and security employees.

Installed cameras around the community and repair pavers.

Interview new owners and tenants.

Hired new security company.

Working on logistics with roof company and paint company. ANNABEL GONZALEZ adusj8@r.postjobfree.com Page 2 RealManage, LLC January 2021-June 2022

Silverisles Homeowners Association

Community Association Manager

Supervise maintenance and security employees.

Switched the community from Comcast Bulk Cable to AT&T Bulk Internet, and AT&T paid the association $300 per door fee. The association received $96,600.00 from AT&T.

Assisted the ARC Committee in modernizing the color scheme for roofs and with the approval process.

Administered violation letters to homeowners that were not complying with the rules and regulations of the association.

Worked on a major tree trimming project with replacement of all the perimeter hedges for the community.

Worked on recertifying the drains of the community.

Previous board was recalled and went through the whole process with the attorney.

Managing sidewalks and playgrounds project.

ASSOCIATION SERVICES OF FLORIDA July 2013 to Dec 2020 Community Association Manager (July 2019 to December 2020)

On-Site Manager of single property with 214 Units and three buildings, tennis courts, and two pools.

Manages the day-to-day operations of the community.

Acts as the primary liaison with the Association Board of Directors and homeowners as needed.

Creates and maintains a positive relationship with owners by addressing issues or concerns quickly and correctly.

Manages and supervises vendors for the association. Fosters relationships to ensure cooperation when the vendor provides services and supervises work to ensure vendors meet required work specifications.

Ensures curb appeal, notes issue, supervises maintenance and confirms compliance with local, State, Federal, and HOA Rules and Regulations.

Conducts and/or attends board and membership meetings to address budgets, special assessments, and elections. Provides guidance to the Board to aid in decision-making.

Manages the association’s finances by reviewing monthly financial reports and preparing annual budgets.

Supervises management office, new hires, trains, mentors, coaches, and reviews employees.

Reviews all expenditures and approves all payables, ensuring that the invoices are correct and that checks are properly coded and recorded.

Worked with Public Adjuster on a $6.1M roof repair. Community Association Manager (October 2017 to July 2019)

Portfolio Community Association Manager for five Condominiums and three Homeowners’ Associations, including one in development.

Amended the Association Governing Documents.

Community Association Manager (October 2016 to October 2017) On-Site Community Manager for 22 buildings and 432 units.

Managed a $2M balcony re-construction, including concrete restoration.

Aided the HOA Board in creating and implementing formal parking procedures.

Oversaw the preparation of the yearly budget and tracked all expenditures to ensure budget compliance.

Supervised the day-to-day operations of the community with a staff of five employees and security guards. Community Association Manager (July 2013 to Oct. 2016)

On-Site Community Association Manager for 13 Buildings with 332 units.

Researched and prepared the association’s yearly budget.

Managed the day-to-day operations of the community with four employees and security guards.

Evaluated, selected, and negotiated with vendors. Supervised vendors to ensure the quality of service and outcomes. ANNABEL GONZALEZ adusj8@r.postjobfree.com Page 3 HOMESIDE REALTY CORP. Miami, FL January 2007 to Present Realtor-Associate

Research listings and review MLS sheets and reports to advise clients on market conditions for rental, sale, or purchase of residential and commercial property in the Greater Miami and Broward County areas.

Match clients with available properties that meet their needs, desires, and budgets.

Coordinate with clients and vendors to assist with inspections and appraisals.

Draft contracts, purchase agreements, closing statements, and leases.

Complete, submit, and file documentation, agreements, and records, with the appropriate agencies ensuring accuracy.

Negotiate with counterparties on behalf of clients for the best prices and concessions in the best interest of all parties. TECNICA BUSINESS SYSTEMS Miami, FL December 1994 to February 2010 Support Services Manager /Project Administrator

Maintained constant contact with clients to develop and nurture ongoing customer relationships and monitored projects throughout Southeast Florida to ensure proper installation.

Managed a team from customer onboarding to completion of installation to ensure customer satisfaction.

Supervised maintenance for active and non-active customers to confirm adequate service response and to aid field service personnel.

Oversaw billing and accounts receivable for Southeast Florida.

Supported projects generating annual revenues of $750,000 for the company through oversight of annual maintenance contract renewals, contract proposals, negotiations, revisions, and account renewals.

Supervised the collection of ongoing data by designing a spreadsheet database to track and report sales progress. Created daily, weekly, and monthly sales progress reports.

Researched and implemented traditional and innovative marketing strategies to increase revenue. Related Experience:

Assistant Loan Officer/Bond Administration Kislak National Bank / J.I. Kislak Mortgage Corporation June 1987-Dec.1994 EDUCATION & PROFESSIONAL DEVELOPMENT

Skills: Microsoft Office, Excel, Outlook, Citrix (Management Software), Ciranet (Management Software), Dwelling-Live software.

Member: Community Associate Institute-SE Florida Chapter CAI-Miami-Dade Committee Languages: Fluent in English and Spanish

Bachelor of Public Administration FLORIDA INTERNATIONAL UNIVERSITY, Miami, FL Florida Licensed Real Estate Sales Associate & Community Association Manager, LCAM 39441

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