Data Entry Customer Service

PHONE: 972-***-****) E-mail: **********.*@*****.***

HENRIETTA HAWKINS (HENIE)

PROFESSIONAL EXPERIENCE:

CONFIDENTIAL 2007-PRESENT DALLAS, TEXAS

ACCESSIONER/DATA ENTRY II : Responsible for completing requisitions accurately and enter physician ordered test into computer. Collecting & centrifuging specimen according to established procedure. Confirm handwritten orders, verify test ordered and obtain accurate billing information, diagnosis codes. Researches test/client information. Match patient name with specimen, labeling, split, and freeze specimens as required by test order. Maintain required records and documentation. Perform basic clerical duties, filing, faxing, and scanning and data entry.

CONVENTRY / CONCENTRA 2005-2007 ADDISON, TEXAS

WORKERS' COMP / BILL REVIEW AUDITOR : Reviews accounts to determine reason for over and underpayment. Calculates and corrects payment to meet workers' comp policy and procedure and / or contracted agreement with fee schedule. SUPERIOR STAFF RESOURCES 2008-PRESENT DALLAS, TEXAS LOCKBOX SPECIALIST: Perform routine duties, such as opening,sorting,balancing, 10-key and data entry of payments received into propriety bank system. TARGET 2006-2009 DALLAS, TEXAS

CUSTOMER SERVICE/ CASHIER: Receive payment by cash, check, credit cards, voucher, or automation debit, issue receipts, refunds, credit or exchange due to customers. Greet customers entering establishments. Maintain clean and orderly checkout area. REGULUS GROUP INC 2000-20004 DALLAS, TEXAS

WEEKEND SUPERVISOR / LOCKBOX OPERATIONS: Assume all responsibilities of the manager in his/her absence. Responsible for all office duties including Account Payable, Account Receivable, Payroll, Personnel files and other duties ad directed by the manager HERITAGE SOUTHWEST MEDICAL GROUP 1996-2003 DALLAS, TEXAS CASE MANAGER : Perform pre-certification, verifying eligibility and benefits; and obtain authorization and referrals as required by payer guidelines and in accordance wit procedures gathers medical documentation to support the patients treatment for further review. Review and approves assigned orders utilizing department guidelines. SKILLS, KNOWLEDGE, AND ABILITIES: Laboratory, Specimen Management, Medical Terminology, Manage Care. Billing, Accounting I,II, Customer Services, Item Processing and Cash Handler, HOSPITALITY & FOOD,STERILE PROCESSING. EXCELLENT MANAGEMENT AND LEADERSHIP ABILITIES, STRONG ORGANIZATIONAL PLANNING, PROBLEM -SOLVING SKILLS etc.