BBA:
Business Administration
Texas A&M University -
Commerce
Commerce, TX
adushs@r.postjobfree.com
Mesquite, TX 75181
Education And Training
Skills
• Customer assistance
• Microsoft proficiency
• Team collaboration
• Data management
• Problem-solving abilities
• Technologically savvy
• Hospitality
Diplomatic service worker experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Heritage-Novolex - Packer
Fort Worth, TX
05/2022 - 08/2022
Academy Sports + Outdoors - Cashier
Mesquite/Greenville, TX
05/2021 - 12/2021
Sodexo Campus Services - Food Service Worker
Commerce, TX
10/2020 - 02/2021
MALACHI JOHNSON
Summary
Experience
• Assembled cartons, crates and containers to prepare for shipping.
• Assisted in line changeovers and returned raw material to stock. Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
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• Loaded and unloaded items from machines, carts and dollies.
• Operated cash register, collected payments and provided accurate change.
• Worked hard to learn required tasks quickly to maximize performance. Helped customers find specific products, answered questions and offered product advice.
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Learned roles of other departments to provide coverage and keep store operational.
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Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
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• Maintained order and cleanliness of work areas to conform with health codes. Sorted and distributed business correspondence to correct department or staff member.
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Identified operational and performance issues and worked with managers to resolve concerns.
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Followed staff performance and service standards to deliver consistent and positive customer experiences.
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• Acquired new skills to support team and further accommodate customer needs. Organizations
African American Male Mentorship Program (2020-2022) Texas A&M University-Commerce
AAMMP prioritizes mentorship, academic enhancements, socioemotional programming, leadership development and involvement to create leaders of the current and next generation.