Deborah Hager

937-***-****

Thank you for the opportunity to submit my work information for application of any position you have available for which I qualify. My previous positions have given me the ability to perform a variety of the duties working in an office atmosphere as well as the necessity of being a team player. During three years of my employment, I worked at home demonstrating my ability to maintain unsupervised discipline and become efficient at paperless organization.

I have listed below several examples of my expertise and experiences while employed with several companies before reorganization/automation caused my displacement.

2017 - 2022 - PAYROLL ADMINISTRATION:

Gather, calculate and initiate information to submit and generate payroll checks for employees per the hours they worked each week.

2015 - 2017 - MEDICAL RECEPTIONIST:

Perform duties to include scheduling/canceling appointment as well as making reminder calls to patients. Collecting payments, balance and process daily deposits. Keep entries of totals received from insurance company payments.

2001-2014 - INVESTOR SERVICING:

Initiate wire transfers to submit remittance and payoff amounts, send reports per payment information and resolve requests from Investors in a timely manner making sure to meet proper deadlines. Reconcile account balances monthly.

1996 - 2001 - COMPLIANCE / REGULATORY RISK MANAGEMENT:

Audit in house loan files for correct documents necessary to process loan closings according to government regulations. Travel to branches for audit purposes, to review branch practices to insure federal guidelines were in place. Report findings to manager for resolution.

1990 - 1996 - CORPORATE ACCOUNTING:

Generate wire and/or check payments to Title Companies for loan closings. Contact with all closing/processing areas as well as the Title Companies to insure proper and timely closings amounts.

1989 - 1990 - INSURANCE:

Remit borrower payments to Insurance Companies based on escrow/loan arrangements. Written correspondence and phone contact with agents and borrowers to resolve any payment discrepancies. Research loan file to maintain current information.

SKILLS:

Microsoft Office (Excel. Word) Ability to create and maintain spreadsheets.

Create written correspondence, email and text.

Initiate and send wire transfers to submit payment/payoffs with reports per due date. Meet all deadlines as necessary with close attention to detail, Research and resolve issues in a timely manner.

Audit and reconcile accounts. Accounts payable and Accounts Receivable.

Customer Service/Confidentiality.

Data Entry, Filing Faxing, Scanning and Phones.

All office machines as well as other duties as assigned.

High School Graduate and College Courses.