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End Associate Document Specialist

Hillsborough, NJ
January 19, 2023

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Bindiya Vaidya

Loan Document Specialist *

Franklin Park, NJ 08823


Work Experience

Loan Document Specialist 2

Wells Fargo Dealer Services - Basking Ridge, NJ

2015 to 2017

• Assist dealers in process of funding deals sent through FedEx, UPS, and also through fax.

• Reach out to dealers every day to collect missing documents for deal, and complete any customer verification • Assist dealers with reserve statements, apr adjustments, unwinds, and substitution of collateral.

• Identify and report fraud found in deals, submit suspicious activity report to our fraud department.

• Assist and audit deals for new hires and assist them with questions in process of deal. Sales & Service Specialist/Personal Banker 1(Safe Registered) Wells Fargo Dealer Services - East Windsor, NJ

2012 to 2015

• Provide full range of financial services to clients based on evaluation of their financial needs • Devise and implement strategies to enhance loan selling • Fulfill daily, weekly and monthly sale targets and referral goals • Utilized all available sources in expanding client base, optimizing customer's banking experience and developing consumer friendly financing projects . Teller/Lead Teller

Wachovia Bank

2004 to 2012

• As a Head Teller, duties included opening and closing banking center, workflow scheduling, transaction approval, teller training and supervision.

• Perform weekly and monthly cash counts/audits on other tellers. Selected to coach and mentor new tellers for opening and closing of the banking center. In the absence of Service Manager. coach tellers on difficult transactions, clues to make referrals and new training materials. Help tellers uncover customer needs beyond the immediate transactions.

• Assisted Service Manager in audit operations and regulatory issues. Enhanced employee performance and attendance through daily mentoring, one on one discussion and motivational strategies.

• Process cash vaults, shipment, night drop, atm transactions and foreign currency exchange transactions.

Student Assistant

Rutgers University Administration, New Brunswick

2003 to 2005

Served as Student Assistant for the Rutgers University Administration department. Handled paperwork and maintained records of university students, created and updated and maintained files of students, helped in packing and sending out mail to new and transferring students, professionally answer and screen telephone calls, respond to routine questions, take accurate messages and re-direct calls when appropriate, organized billing and student information to increase efficiency within the office. Handled sensitive and confidential information with care and discretion. Cashier and Front End Associate

Shop- Rite- Edison

2001 to 2005

• As a cashier and Front End Associate, the responsibilities were to utilize cash register on a daily basis, excellent communication and customer skills, implementing training course for new recruits, overseeing and assisting cashiers with daily transactions, resolving problems and questions.

• Provided measurement on volume and trends to determine store needs and improve customer satisfaction and retention. Participated in implementing new inventory methods, resulting in streamlined operations.


Bachelor's in Economics

Rutgers University New Brunswick

August 2007


• Powerpoint

• Microsoft Office

• training

• Marketing

• Financial Services

• Banking

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