Data Entry Customer Service

ALEXIS CUDAHY-LUCERO

*** ****** ******* **, *** vegas, Nevada, 89148, US • 702-***-**** • adusee@r.postjobfree.com Document scanning

Hardware evaluation

Self-motivated

Materials preparation

Public speaking

User interface understanding

Data entry

Food preparation

Dinner service planning

Strong verbal communication

Client assessment and analysis

Team Leadership

Powerful negotiator

Team liaison

Extremely organized

High School - 2013

Canyon Springs High School - North Las Vegas, NV

Cosmetology - cosmetology - 2014

Euphoria Institute of Beauty Arts & Sciences - Las Vegas, NV Bartending - 2022

ABC Bartending School - Las Vegas, NV

Cashier/Waitress - March, 2013 to March, 2016

Johnny Rockets - Las Vegas, NV

Assisted countless amount of customers by answering questions, responding to inquiries, and handling phone requests in an fast pace enviroment. Was in charge of transporting food from the kitchen to the dining area and completing plenty daily orders. Great personality and upselling skills helped me achieve my daily goals . Used communication and problem-solving skills to resolve customer complaints and promote brand loyalty if and when there were complaints. Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs. Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.

Restocked the counter and ordered supplies before, during, and after service hours, as well as taking detailed inventory notes to keep the flow of orders going.

Maintained accuracy while taking orders and collecting payments at the front counter. Las vegas, nv provided me with documents, clearances, certificates, and approvals. Maintained customer satisfaction with timely table check-ins to assess drink or other needs. Kept an eye on the guests and cleaned up after them, resetting tables according to the season and time of day. Host - January, 2021 to August, 2021

supreme club crawl - las vegas, Nevada

Used social media to manage in-person and telephone guest inquiries, customer service requests, and reservation bookings. Kept track of the event's finances, including initial deposits, payments due, and balances at the end. Gathered information about the size of the guests' party, led them to their location/busses Cultivated positive guest relations by managing information and coordinating quick seating. Professional Summary

Skills

Education

Work History

Bottle Waitress - April, 2022 to August, 2022

mcfaddens - Las Vegas, Nevada

Upsold customers and increased table turns by outperforming wait staff average sales. Rearranged tables and chairs, located for large groups. Prepared both alcoholic and non-alcoholic beverages according to patron requests, delivering them to tables or the bar consistently and without spillage.

Quickly and efficiently greeted newly seated guests. Was in charge of the closing duties, which included restocking items and reconciling the cash register. Was in charge of processing customer payments and issuing receipts. Calculated charges, issued table checks, and took customer payments. Kept repeat customers informed about menu changes and updates to maintain quality service relationships. Greeted guests with a friendly smile and offered to bring beverage orders while we discussed menu options. Took down orders and worked with other team members to serve food and beverages quickly. Cocktail Waitress - September, 2020 to April, 2021 Hookah Lounge Scores Vegas - Las Vegas, NV

Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers. Kept an eye on guests for signs of intoxication and immediately alerted management. Double-checked IDs to ensure that patrons were of legal drinking age and that nevada liquor laws were followed. Served alcoholic and non-alcoholic beverages in a bar setting. Checked identification to enforce the age requirement for alcoholic beverages. Built strong relationships with many frequent patrons to cultivate guest loyalty. Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs. Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty. Ensured superior service and efficiency at all times. Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers. Took credit card, cash, and gift certificate payments and gave cash transactions change. Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons. Analyzed customer preferences in order to recommend appropriate cocktails and boost sales. Maintained customer satisfaction with timely table check-ins to assess drink or other needs. Greeted new customers, talked about specials, took drink orders, and made positive connections with them right away. Waitress - August, 2021 to March, 2022

Crave - Las Vegas, NV

Waitress - March, 2013 to December, 2022

Little Darlings Las Vegas - Las Vegas, NV

Sales Representative - April, 2015 to August, 2016 WAXIE Sanitary Supply - Las Vegas (An Envoy Solutions Company) - Las Vegas, NV Used a consultative sales approach to understand and meet customer needs. Had professional interactions with customers, peers, and other sales reps, which aided in the development of clear communication and active listening skills.

Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments.Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.GuidedProvided each customer with exceptional service by listening to their concerns and answering their questions.Generated sales by cold-calling and closing prospects.Followed up with clients to ensure quality service and customer satisfaction after installations.IncorporatedAssisted in improving and driving business success by delivering sales, credit, warranty, and other key metrics.

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