* * * * *

Laura Martinez Plantillas

School Health Clerk

Instructional Aide

Pomona, CA 91767

adusbd@r.postjobfree.com

909-***-****

An initiative hardworking individual seeking a long-term position in a Unified School District in Health Office Support.

● MS Office: Word, ● Strong written ● Results driven and ● Takes tasks with initiative ● Exceptional verbal empathetic towards organizational and Internet ● Administer routine phone calls and Email communication to Parents and Staff including Covid Contact Tracing, Attendance and Student Health Records● Independent Judgement Multitasking skills ● Social Media skills ● Detail-oriented ● Prepare error-free ● Office Equipment ● Problem solver ● Ready to work Authorized to work in the US for any employer

Work Experience

Substitute Health Clerk/ Substitute Instuctional Aide Covina Valley School District- Covina, CA

January 2022-Current

Covid Contact Tracer - Health Office Team Member

Alta Loma School District- Alta Loma, CA

September 2021 to June 2022

Contact Tracer working remotely, under the direction of District Nurse and on-site administrators to assist with health-related services as needed. regarding the following:

•Currently assigned to 5 schools Updating student data on a Master Tracker spreadsheet reflecting school attendance and needed data entry.

•Contact Tracing communicating with parents and school staff with health testing programs and with State laws and District guidelines.

•Assist at more than one school with maintenance of health records, including PCR test results including Close Contact Notification Alert - Contact Tracing reports and Close Contact Exposure Letter to parents

•Schedule appointment and follow-up calls and emails to clients & administrator. Customer Service

State Farm Insurance – Rancho Cucamonga, CA

September 2020 to February 2021

Service our clients in regard to the following:

•Billing questions

•Changes/updates on insurance policies

•In-office general procedures – mail, incoming calls and walk-ins

•follow-up calls and letters to clients

Business Owner/Operator

Pamper Galore Handbags - Hacienda Heights, CA

February 2012 to February 2020

Create unforgettable experience by providing "It's A Girl Party Events" providing Expert Fashion Tips, 2 P a g e

Other Related Vendors and Fun Girl's Night Fun and Shopping.

• Schedule, follow up and host community and school fundraisers

• Mobile Fashion Boutique Retail Services providing shopping and expert fashion advise at client's location with friends and family.

• Building communication, Social Media Marketing Skills and Online Sales Skills Administrative Assistant

Century 21 Masters - Arcadia, CA

January 2020 to April 2020

• Maintain office management procedures.

• Scanned company bills and Agent commissions to booking department via email.

• Assisted Broker with online web meetings weekly

• Manage our office and setting up New Agent protocol procedures.

• Office supplies, caring and maintaining working office equipment. Administrative Office Support

A Coldwell Banker Top Team - Chino, CA

August 2018 to October 2019

• Administered marketing by creating and submitting print ads, flyers and open house materials, online social media, mass mailings, mass emailing and necessary follow up or cancellations.

• Managed and scheduled showings and initiated necessary follow up on feedback.

• Implemented and maintained follow up system for all incoming leads from internet, telephone, sign calls, sign rider and 800HomeInfoLine.

• Managed errands by picking or dropping off lockboxes, brochures, pick up or return listing keys, listing presentations & much more,

• Listing and transaction coordinating as well as maintain and update listings on agent's website, multiple listing service, Realtor.com and Zillow

• Designed and prepared agents with listing presentations for listing appointments with potential clients.

• Prepared Listing Agreements, Purchase Agreements, Disclosures as well as obtained signatures by meeting with clients or via Docusign App. Managed and maintained agent's database utilizing Top Producer and Constant Contacts.

Escrow Coordinator

Real Estate Connection Escrow - Covina, CA

February 2019 to July 2019

• Create and Combine Files and needed forms

• Schedule, follow up and meet with clients.

• Building communication and conference skills

Office Manager and Real Estate Broker's Assistant

AM Realty - Pomona, CA

3 P a g e

January 2004 to August 2010

Established positive client relationships by fielding initial calls from prospective clients with data entry and listing of activity logs

• Organized and maintained client files to ensure current information on prospective buyers

• Created high interest flyers to advertise available properties to prospective clients

• Effectively managed invoicing and outgoing payments

• Carried out necessary job functions utilizing Microsoft Word. Education • Certifications • Licenses

Bullying Course

Cyber Bullying Course

California Mandated Reporting Course

COVID–19 Contact Tracing Course Certificate – Johns Hopkins University COVID Vaccine Ambassador Training Course: How to Talk to Parents– Johns Hopkins University Heartsaver First Aid CPR AED Program – Child CPR AED, Infant CPR State of California Department of Real Estate License – Currently Active 2023 Blair Real Estate Institute - San Bernardino, CA April 1999 Associate in Business - Mount San Antonio Community College - Walnut, CA August 1994 to 1996 General Education Diploma - Los Altos High School – Hacienda Heights, CA 1993 Skills

•Filing

• Infinite Campus Software

• Data Entry

• Clerical

• Sales

• Word

• Screening

• Customer Service

• Inventory

• Organizational Skills

• Microsoft Office

• Scheduling

•Follow-up

• Medical Terminology

• Administrative Experience

• Front Desk

• Insurance

• Clerical Experience

• Escrow

•Google Workspace

4 P a g e

Assessments

Cognitive Ability— Highly Proficient

Combining pieces of information to form general rules or conclusions. Real Estate— Highly Proficient

Matching listings with specifications.

Logic & Verbal Reasoning — Highly Proficient

Understanding the meaning of text and identifying the relationships among words or concepts. Social Media — Highly Proficient

Creating content, communicating online, and building a brand's reputation. Customer Focus & Orientation — Highly Proficient

Responding to customer situations with sensitivity. Verbal Communication — Highly Proficient

Speaking clearly, correctly, and concisely.

Work Style: Reliability — Highly Proficient

Tendency to be dependable and come to work.

References

Michael Toledo Realtor Coworker 909-***-****

Diana Frey Real Estate Coworker 760-***-****

Monica Galvin Insurance Manager 626-***-****

Contact this candidate