Nursing Assistant Customer Support
Resume:
Randi Green
Gadsden, AL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Hospice worker
Compassus hospices - Gadsden, AL
Present
Answer phone calls, help with activities set up by marketing. Call patients and check on their needs. Patient support. Help patient with bathing, assist with vital signs, chart. Hemodialysis Technician
Fresenius Medical Care - Gadsden, AL
July 2022 to January 2023
Receptionist/patient care tech/customer support
Riverview Hospital - Gadsden, AL
February 2018 to July 2022
Pt intake and scheduling, processing insurance and payments. Answer phones, customer/ patient services. Make referrals, take patient vitals, emr charting. Hospice worker
Kindred Healthcare
February 2021 to August 2021
Answer phones, patient/costumer support. Call patient and family to check on any needs. Deliver supplies. Set up activities with local facilities and centers, assist with activities. CNA - Certified Nursing Assistant
Attalla Health and Rehab - Attalla, AL
August 2018 to 2020
Hospice Aide
Camellia Home Health & Hospice - Gadsden, AL
February 2018 to February 2019
Call patients and check on their needs, set them up with any outside resources, assist with bathing, emr charting
CNA - Certified Nursing Assistant
Northside diverse care - Gadsden, AL
July 2014 to March 2017
Provide resident care, assist in daily activities, chart, vitals CNA - Certified Nursing Assistant
CNA, Attalla Healthcare - Attalla, AL
September 2013 to April 2014
Provide quality resident care
Education
High school diploma
Etowah High School
Skills
• CNA (8 years)
• Cashier (1 year)
• Customer Service/Healthcare (5 years)
• Vital Signs Experience
• EMR Systems
• Medical Office Experience
• Medical Terminology
• Hospice Care
• Hospital Experience
Certifications and Licenses
CNA Certification
CPR Certification
BLS Certification
Assessments
Attention to Detail — Highly Proficient
May 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Receptionist — Highly Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Medical Receptionist Skills — Expert
May 2020
Managing physician schedules and maintaining accurate patient records Full results: Expert
Work Style: Reliability — Highly Proficient
February 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
April 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Medical Terminology — Familiar
September 2019
Understanding and using medical terminology
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References: Rebeka Kelly 256-***-****. Nicole Thompson 205-***-****.
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