JAMES P. POWERS III
**** ******** ******, *********, ** 12309 • 347-***-**** • adus7w@r.postjobfree.com A professional with over a decade of experience in deadline-driven, detail-oriented settings in both the public and private sector.
EMPLOYMENT
(Resident in Australia, 2019-2022)
Business Development Manager February 2016 – November 2018 AFGO Mechanical Services, Inc. Long Island City, New York
Wholly responsible for generating new business (Madame Tussauds, Santander Bank, & T-Mobile, among others) Met weekly to discuss strategy and outcomes with the company principal and vice president
Fielded all incoming calls and emails regarding new work, following up until completion Handled all social media- Facebook, Twitter, LinkedIn, and the content of the company’s website Represented the company in professional organizations like IFMA and PRSM, both locally and at national events.
Also involved in the creation of quotations and contracts Transaction Coordinator August 2014- January 2016 Horowitz Real Estate Astoria, New York
Responsible for all communications with clients and property owners- email, telephone, and fax Acted as a personal assistant to the business owner
Composed all staff profiles for the company website
Compose the majority of copy for listings on the company website as well as listings for Streeteasy.com, Naked Apartments, and Craigslist
Composed lease agreements between landlords and potential tenants
Scheduled numerous property viewings daily
New Accounts Technical Specialist August 2013 – July 2014 PowerPay, LLC Portland, Maine
One of 2 people tasked with vetting new merchant processing accounts and entering them into both the company’s Mercury and EDS computer programs (heavy use of the entire Word Office suite)
Responsible for insuring billing information, rates, banking information and personal information was correct on 1,000 to 2,000 incoming new accounts every week
Touch-point for communication between departments when issues arose concerning new merchant accounts Employer/Employee Vetting April 2012 – August 2013 Council On International Educational Exchange Portland, Maine
Primarily responsible for receiving and reviewing the accuracy of visa applications from incoming foreign college students and their potential employer’s credentials
Was the liaison between the students, travel agencies, and CIEE enrollment agents in the case of paperwork difficulties
Fraud Researcher August 2011 – April 2012 Wright Express South Portland, Maine
Primarily responsible for assigning credit authorization controls to new fleet accounts to prevent fraud Assigned to MasterCard’s “Master Com” system to assist with credit card disputes
First point of contact with clients who’s credit cards had been compromised by means of criminal fraud Closing Department Assistant January 2009 - August 2009 Leader Bank/Leader Mortgage Arlington, Massachusetts
Was responsible for communication between mortgage agents, mortgage applicants, and lawyers involved in the mortgage process
Tasked with organizing all relevant mortgage paperwork and ensuring all parties received correct and updated copies
Ensured all mortgage applications received contained all necessary state and county permits Guest Relations Associate December 2006 - February 2008 Museum of Fine Arts Boston, Massachusetts
Served as the first point of contact for museum patrons, utilized the museum computer systems for the purposes of selling tickets and communicating with staff across the campus, answered questions and provided other information to guests
Position required extensive knowledge of the museum and surrounding Boston area and the ability to professionally and courteously handle the amount of traffic entering and exiting the museum on a daily basis Research/Archival Assistant September - December 2005 Massachusetts State Archives Boston, Massachusetts
Primary tasks involved ongoing archival conservation efforts, coordinating the location and transportation of documents and artifacts from off-site locations and entering them into the State collections in the prescribed manner, responding to inquiries from researchers at both the academic and amateur level, also included assisting in educational tours of the Archives by academics, politicians, business people and school students
Involved independent action on my part in locating and compiling documents and information to fill the requests of the researchers
Customer Service Representative November 2000 - September 2005 Barnes & Noble Books Boston, Massachusetts
Fulfilled product order requests from Boston University and Northeastern University professors and students for textbook and other classroom needs
Duties included assisting customers in the university book stores and was also responsible for utilizing the Barnes and Noble “Textnet” book system, an advanced software program that tracks and manages book inventories at various store and warehouse locations.
EDUCATION
Journalism and Communication 2002 -2006 Northeastern University Boston, Massachusetts Associate Degree in Applied Science 1997 - 2000 Suffolk County Community College Selden, New York SKILLS
Excellent communication skills, written and verbal
Familiar with MS Office software – Word, Excel, Power Point
Organization skills
Ready to learn new tasks and responsibilities
Self starter
Team player, enjoy working with others
COMMUNITY SERVICE
Boy Scouts of America, Eagle Scout, Medal of Merit for Meritorious Action (lifesaving actions), numerous food drives, clean-up activities and community service projects, Long Island, NY. References available upon request
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