CSR
Resume:
Rebecca McLaughlin
Winchester, VA *****
*********@*******.***
To use my continuing education and my prior experience and training for an organization seeking an ambitious employee with problem solving skills in related areas. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
FEMA Call Center Representative
Robert Half Temp Agency - Winchester, VA
September 2017 to December 2017
Temp job FEMA call center.
Assist disaster victims with each individual need
PCA Personal Care Assistant
Home Instead Senior Care - Martinsburg, WV
May 2016 to May 2017
Assist each client according to his or her needs.
PCA Personal Care Assistant
Hilltop House assisted Living - Winchester, VA
June 2010 to December 2010
I cared for residents in various stages of life .
Aide
Grafton Schools - Winchester, VA
June 1996 to March 1997
Prepare patients for tests, therapy, or treatments, take vital signs, and various Nursing Aide, Orderly or Attendant related, and write/type reports and paperwork and other various tasks.
• Answer phones and direct visitors, Prepare, serve, and collect food trays and care for elderly. Grafton Schools Winchester, VA
Aide
• Prepare and maintain records, perform health care related assignment, administer bedside and personal healthcare.
• Perform housekeeping duties and Instruct and advise clients and admittances at the School of Grafton McDonalds Nashua, NH
Cashier
• Cashier
• Customer Service
Education
Associate in Medical Assistant
Blue Ridge Community and Technical College - Martinsburg, WV January 2017 to Present
Bachelor in Board of Governor /Psychology
Shepherd University - Shepherdstown, WV
October 2018 to July 2019
Associate in Applied Science
Blue Ridge Community College Martinsburg - Martinsburg, WV 2012 to 2013
Skills
• microsoft (5 years)
• Home health care (9 years)
• Child care (10+ years)
• education (4 years)
• Call Center
• Customer Service
• CSR
• Forklift
• Loading
• Order Puller
• Picker Packer
• Shipping
• Shipping Receiving
• Unloading
• Warehouse Associate
• Typing (5 years)
• Medical Terminology (2 years)
• Home Care (6 years)
• Time Management
• Microsoft Office
• General Labor
• Microsoft Office (5 years)
• Senior Care
• Toddler Care
• Vital Signs
• Warehouse Distribution Experience
• Computer Skills (10+ years)
• Caregiving
• Meal Preparation
• Assembly
• Pallet Jack
• Cooking
• Infant Care
• Credit Union
Certifications and Licenses
Doula Certification
July 2012 to Present
Doula certification
First Aid Certification
BLS Certification
CPR Certification
Assessments
Knowledge of Early Childhood Development — Proficient July 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Proficient
Reliability — Proficient
July 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
Mechanical Skills Aptitude — Completed
July 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Completed
Personality: Hard-Working — Expert
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Warehouse Associate — Proficient
December 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Nursing Aide Skills — Proficient
April 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Proficient
First Aid — Highly Proficient
April 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
Microsoft: Proficient user of Word, Excel, PowerPoint, Outlook, Adobe Internet Explorer, and other computer system programs.
Typing speed: 55-60 wpm.
Contact this candidate