Front Desk Associate
Resume:
ALANIS VELEZ
COSTUMER SERVICE REPRESENTATIVE ***E 16ST APT 2F BROOKLYN NYC 11226, NEW YORK 939-***-****
DETAILS PROFILE
236E 16st apt 2F Brooklyn NYC Bringing forth the ability to manage front desk settings with poise and grace, in addition
11226 to managing a variety of administrative duties. Eager to join a new team of people, and
New York assist them as a dedicated and passionate receptionist.
Dedicated Customer Service Representative dedicated to providing quality care for
***********@*****.***
ultimate customer satisfaction. Proven ability to establish and maintain excellent
communication and relationships with clients. Dedicated to identifying customer needs
SKILLS and delivering effective solutions to all problems. Bilingual, hardworking, and ready to
Ability to Multitask join my next team.
Computer Skills
EMPLOYMENT HISTORY
Ability to Work in a Team Costumer Service Representative at Forever 21, San Juan, PR
October 2019 ? September 2022
Microsoft Office
? Worked to achieve high customer satisfaction rates by providing optimal customer
Customer Service service.
? Worked to ensure a neat and attractive sales environment, and assisted in the setup
Communication Skills
of visual displays.
? Worked to ensure a positive and hassle-free customer experience.
LANGUAGES
Spanish ? Followed instructions and took initiative when appropriate.
? Brought forth a self-motivated attitude, as well as the ability to collaborate.
English
Front Desk Host at ST. REGIS, Rio Grande, PR
February 2022 ? September 2022
? Managed front desk operations and customer interactions.
? Answered phone calls, greeted clients, and handled all front desk responsibilities.
? Maintained a clean and pleasant front desk environment.
? Maintained a neat and welcoming front desk environment.
Costumer Service Representative at MCS HEALTHCARE HOLDINGS, LLC, San Juan, PR
September 2022 ? January 2023
? Maintained call center database by collecting and recording information.
? Brought forth advanced organizational and multitasking skills.
? Worked productively to determine the needs of customers and fast track solutions
to those needs.
EDUCATION
Bachelor's Degree, University Sagrado Corazon, San Juan, PR
August 2015 ? June 2020
Dramatic Arts
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