Melissa Browning

Property Manager with * years of experience. Seeking to make use of my communication skills, interpersonal ability, organization, and management knowledge in property management activities in order to provide a high level of service and professionalism, all while contributing to the growth of the company.

Hinesville, GA 31313

adurwz@r.postjobfree.com

+1-912-***-****

• Maintaining the accurate records of all community transactions and submit on a timely basis (i.e. Delinquency reports, move-in/move-outs, etc. ).

• Ensuring that all rents and late fees/check charges are collected, posted and deposited in a timely manner.

• Maintaining constant communication with residents to strive for company goal of zero delinquency at end of the month.

• Generating the necessary legal action, documents, and process in accordance with state and company guidelines.

• Dealing with the resident concerns and requests on a timely basis to ensure resident satisfaction with management.

• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

• Determine and certify the eligibility of prospective tenants, following company procedures and regulations.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Property Manager

Fillmore Property Management Group - Hinesville, GA October 2021 to Present

Job Description Includes: Taking charge of updating all current and existing records, showing properties to prospective renters and preparing all related documents. Taking charge and managing marketing and residential events. Apart from assisting the Maintenance Supervisor, processing rent payments monthly, entering all invoices and PO's, assisting in occupation and evicting of residents, addressing complaints of residents and providing solutions for them, and responding to any emergency and safety calls. Assisting Maintenance with any work order related issues and Mandatory inspections. Assistant Property Manager

Fillmore Property Group - Hinesville, GA

July 2021 to Present

Job Description Includes: Taking charge of updating all current and existing records, showing properties to prospective renters and preparing all related documents. Apart from assisting the Property Manager, processing rent payments monthly, assisting in occupation and evicting of residents, addressing complaints of residents and providing solutions for them, and responding to any emergency and safety calls.

Assistant Property Manager

WOODRUFF PROPERTY MANAGEMENT - Hinesville, GA

January 2021 to July 2021

Job Description Includes: Taking charge of updating all current and existing records, showing properties to prospective renters and preparing all related documents. Taking charge and managing marketing and residential events. Apart from assisting the Property Manager, processing rent payments monthly, entering all invoices and PO's, assisting in occupation and evicting of residents, addressing complaints of residents and providing solutions for them, and responding to any emergency and safety calls. Leasing Agent

WOODRUFF PROPERTY MANAGEMENT - Hinesville, GA

September 2019 to January 2021

Managed day to day activities of the office to include: Scheduled and disseminated all appointments, accountable for the filing and record keeping of all office documents, responsible for compiling and disseminating apartments for rent and/or posting social media listing sites, contacted hot and cold leads, generate lease and/or lease renewals and welcome letters, ensured all customer service needs were met in a timely and professional manner by appropriate representative. Closing Coordinator

Waterways - Richmond Hill, GA

April 2018 to October 2018

Managed day to day activities of the office to include: Maintained and manage closings checklist to ensure that all parties have received proper documentation to complete close. Coordinate with all departments to ensure all parties meet their deadline on a timely manner. Scheduled and disseminated all appointments, managed Escrow Accounts and reservations for discovery packages. accountable for the filing and record keeping of all closing documents, complete all monthly reports and sales maps as well as journals, ensured all customer service needs were met in a timely and professional manner by appropriate representative.

Office Manager

Remax All American - Hinesville, GA

March 2017 to January 2018

Managed day to day activities of the office to include: Scheduled and disseminated all appointments, managed Earnest Money Accounts, accountable for the filing and record keeping of all office documents, responsible for compiling and disseminating properties for sale and/or sold lists, contacted hot and cold leads, ensured all customer service needs were met in a timely and professional manner by appropriate representative.

Independent Distributor

Advocare

December 2013 to August 2017

At Advocare, We strive to build Champions through physical and financial wellness. Reaching out to those who need an extra boost during weight loss. Traveling to business meetings, Success School, Mixer Parties, and Events. Staying Committed to high quality products and Customer Service, transparency, and doing things the right way.

Teller

The Heritage Bank - Hinesville, GA

April 2009 to April 2012

Received checking and savings deposits: verified cash and endorsements, received proper identification for cash back, and issued receipts of deposit. Examined checks deposited and determined proper fund viability based on regulation requirements and completed Hold Notices. Processed savings withdrawals. Cashed checks: verified endorsement, received proper identification, and ensured validity. Identified counterfeit currency. Answered basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Referred customers to the proper department for issues that could not be resolved at the teller line. Counted and rolled loose coins. Issued personal money orders and gave payment for U.S. Savings Bonds. Accepted loan payments: verified payment amount and issued receipts. Ensured teller station was properly supplied. Received FICA payments: verified deposit coupons were properly completed and checks were made payable to the "Bank". Accepted county property tax payments. Balanced and updated savings passbooks, and closed accounts when requested. Followed procedures for removing accounts for dormancy. Balanced drawer daily, including periodic batching of cashed checks. Processed cash advances, redeemed U.S. Savings Bonds. Maintained appropriate currency logs. Desk Clerk

Winn Army Community Hospital - Fort Stewart, GA

May 2006 to August 2006

Explained human resources policies and procedures to all employees. Prepare and execute government documents for incoming and outbound personnel. Enter numerical data into databases in a timely and accurate manner. Scanned documentation and entered into the database. Obtained scanned records and uploaded them into the database. Organized forms, made photocopies, filed records and prepared correspondence and reports. Added new material to file records and created new records. Reviewed and updated client correspondence files and scheduling database. Assisted with receptionist duties, file organization and research and development.

Education

Some College in Accounting

Armstrong Atlantic State University - Savannah, GA Savannah Technical College

Diploma

Bradwell Institute

High school diploma or GED

Skills

• Property Leasing

• Office Management

• Property Management

• Escrow

• Research & Development

• Fair Housing Regulations

• Yardi

• Human Resources

• Databases

• Research

• Event Planning

• Accounts Receivable

• Accounts Payable

• Financial Report Writing

• Marketing

• Administrative experience

• Customer service

• Microsoft Outlook

• QuickBooks

• Accounting

• Payroll

• General Ledger Accounting

• Bookkeeping

• Market Analysis

• OneSite

• Microsoft Excel

• Microsoft Word

• Microsoft Office

• Balance Sheet Reconciliation

• Account Reconciliation

• Pricing

• Journal Entries

• Budgeting

• Tax Experience

• Supervising experience

• Microsoft Powerpoint

• Bank Reconciliation

• Events Management

• GAAP

Assessments

Customer focus & orientation — Proficient

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Verbal communication — Proficient

June 2019

Speaking clearly, correctly, and concisely

Full results: Proficient

Work style: Conscientiousness — Expert

August 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Administrative assistant/receptionist — Proficient August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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