Thalles Uchoa

Coconut Creek, FL ***** 978-***-**** adurv5@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced CDL driver offering exceptional skills in route planning gained during 5 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores.

SKILLS

Fluent in English, Spanish and Portugués

Conflict resolution

Emphatic

Critical thinking

Customer service

Organization

Leadership

Problem solving

WORK HISTORY

MROSSI INC 02/2020 to CURRENT

Car Hauler Marlboro, MA

Maintained excellent attendance record, consistently arriving to work on time.

Offered friendly and efficient service to customers, handled challenging situations with ease.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Proved successful working within tight deadlines and fast-paced atmosphere.

Worked flexible hours; night, weekend, and holiday shifts.

Completed routine maintenance on truck to keep in working order.

Answered roadside assistance calls for tows and other vehicle support.

Inspected load security and checked for damages.

Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.

Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.

Secured vehicle to tow truck and checked all attachments for safe operation.

Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Documented mileage, deliveries, pickups, customer issues and damages.

Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Completed preventive maintenance checks and basic repairs to vehicles.

Maintained organized, clean and professional vehicle to protect company reputation with customers.

Inspected truck for defects and safe operating condition before, during and after trips.

Maintained daily, legible DOT log book and submitted corresponding documents.

Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Contacted customers to report delayed delivery times.

CAR HAULER 05/2019 to 12/2019

Pre Owned Auto Logistics Danvers, MA

Sustained high degree of care and attention to prevent injury to others in congested areas.

Determined need for and added fuel, coolants, lubricants and ignition aids.

Adhered to and followed road safety rules and regulations.

Performed pre-shift safety inspections on equipment before operating.

Fastened chains, straps, covers and binders to secure load during transit.

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Inspected truck for defects and safe operating condition before, during and after trips.

Maintained organized, clean and professional vehicle to protect company reputation with customers.

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Documented mileage, deliveries, pickups, customer issues and damages.

Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.

Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.

Inspected load security and checked for damages.

Completed routine maintenance on truck to keep in working order.

Reported driving hours and data into shift logs for submission to the company maintaining high level of accuracy and detail.

Operated Type and Type trucks to tow Vehicle, Vehicle and Vehicle.

Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.

Maintained consistent on-time delivery record with 100% of orders arriving ahead of schedule.

Managed efficient unloading of freight, inspected merchandise and documented customer concerns for the company.

Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.

Used well-honed negotiation skills to garner cost-effective pricing.

CAR HAULER 07/2017 to 04/2019

Uchoa Transportation Peabody, MA

* Started the business as a local car hauler in Massachusetts.

* Managed the company dealing with customers, insurance, mechanics, banks, brokers and dispatchers.

Managed day-to-day business operations.

Managed to make deliveries to residential areas

Managed to do light mechanical repairs in order to get to a local shop

Managed to reverse and park truck and trailer into small spots and congested areas

Load and unload in difficult congested areas however the weather and time

Very friendly to customers to make sure pick up and delivery can go as smoothly as possible

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Maintained daily, legible DOT log book and submitted corresponding documents.

CAR HAULER 01/2017 to 07/2017

W&V Transportation Inc Framingham, MA

Determined need for and added fuel, coolants, lubricants and ignition aids.

Sustained high degree of care and attention to prevent injury to others in congested areas.

Adhered to and followed road safety rules and regulations.

Performed pre-shift safety inspections on equipment before operating.

Operated variable hand and foot controls to govern speed, gearing and dumping.

Fastened chains, straps, covers and binders to secure load during transit.

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Inspected truck for defects and safe operating condition before, during and after trips.

Maintained organized, clean and professional vehicle to protect company reputation with customers.

Completed preventive maintenance checks and basic repairs to vehicles.

Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Documented mileage, deliveries, pickups, customer issues and damages.

Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.

Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.

Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.

Inspected load security and checked for damages.

EDUCATION

09/2015

Peabody Veterans Memorial High School, Peabody, MA

LANGUAGES

Spanish

Full Professional

Portuguese

Native or Bilingual

English

Full Professional

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