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Customer Service Web Developer

Location:
Los Angeles, CA
Posted:
January 18, 2023

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Andre Silva

Web/App/Software Developer

Personable and passionate full stack web developer with a background in sales and customer service to provide unique perspectives on how users interact with web applications and software platforms. Earned a Full Stack Web Development certificate from UCLA. Looking to bring attention to detail and technical skills to a company to grow and become a valuable asset. Strengths in work ethic, problem solving, teamwork, creativity and building projects from ideation to execution.

adurrp@r.postjobfree.com 310-***-****

Los Angeles, USA andresilva8624.github.io/react-portfolio/ linkedin.com/in/andresilva8624 github.com/andresilva8624 stackoverflow.com/users/19332349/andre-silva

SKILLS

JavaScript CSS React ORM HTML5 Project Management Node SQL GitHub NoSQL MERN Stack AWS MVC Python API's MongoDB MySQL OOP Express Handlebars PWA jQuery Bootstrap Bulma Sales Sales Management PROJECTS 2022

React Portfolio https://github.com/andresilva8624/react-portfolio https://andresilva8624.github.io/react- portfolio/

Description: This is my Portfolio made with REACT. It showcases some of the projects that I've done since starting my coding journey. Role: Sole author

Tools: HTML, Advanced CSS, JavaScript, Node.js, Express-Handlebars, MySQL, JQuery, API's, REACT, NoSQL, Object-Oriented Programming (OOP), Progressive Web Applications (PWA), Object-Relational Mapping (ORM), Model-View-Controller (MVC), MERN.

Fortnite Store App https://github.com/swyner97/fortnite-app https://swyner97.github.io/fortnite-app/ Description: A Fortnite App store made from scratch using API's. In charge of all the front end and some back end. Role: Front end developer / Some Back end

Tools: HTML/CSS/Javascript/JQuery/Bulma/FortniteTrackerAPI/FortniteAPI Andre's Music Blog https://github.com/andresilva8624/andres-music-blog https://andre-tech- blog.herokuapp.com/

Description: On this Music-Blog, you can watch the YouTube videos, rate them, comment and make a response video playing the song. Role: Sole author

Tools: MERN/React/GraphQL/HTML/CSS/Javascript/Bootstrap Weather Dashboard https://andresilva8624.github.io/Andre-Weather-Dashboard/ https://github.com/andresilva8624/Andre-Weather- Dashboard Description: A Weather Dashboard that includes a search bar to locate the desired city, a list of previous searched cities, also displays the current city searched showcasing the temperature, humidity, wind speed and UV Index and the next 5 days of weather conditions. Role: Sole Author

Tools: HTML/JavaScript/Node/CSS

2/3

WORK EXPERIENCE

Full Stack Web Developer

UCLA

06/2022 - 12/2022, Los Angeles

Learned the necessary skills to engineer a full-stack web application: servers, databases, and APIs. Learned and applied cutting-edge tools to optimize applications for speed and eIciency on websites, apps and softwares.

Created a dynamic single-page application using the MERN stack. Team collaborator with agile development and project presentation with emphasis on storytelling Built quality and lasting relationships with faculty staJ and fellow students Created over 20 diJerent web applications utilizing multiple tools in order to achieve the a user-friendly experience Sales Executive

Capital Deck & Stair Waterproofing

04/2016 - 04/2022, Encino

Construction company that specializes in waterproofing for decks and staircases Head sales lead for entire company, increasing overall sales +25%, Managed all projects, change request negotiations, warranties & complaints with crew and customers from initial meeting to final payment. Generated leads through SEO, Yelp, Home Advisor, Angie's, Apartment Magazine and D2D. Tracked all leads, sales and over 150 projects a year. Lead exceptional customer service resulting in referrals & outstanding reviews online Orchestra Musician

Princess Cruises

10/2014 - 04/2016,

Entertainment cruise ship company that travels the world Lead guitar player for house orchestra with "always on" attitude & charisma for best customer experience. Ready to play, perform and improvise at highest level everyday; Perfected the skill of on the spot improvisation. Valet Manager - Lexus

Green Parking Solutions

06/2012 - 10/2014, Santa Monica

Luxury Car Dealership

Head manager, overseeing a team of 30 employees. Managed scheduling and time sheets for direct reports; customer service lead and complaints resolution

Valet Manager

Bestway Parking & Safety Park

06/2006 - 06/2012, Beverly Hills & Los Angeles

Valet company for Restaurants & Mercedes-Benz of Beverly Hills Managed a team of 35 people and more than 200 cars at a time. Hands on customer service lead for high profile clientele. Always made a point to connect with the customers to insure their experience is amazing from the moment their car door is opened.

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

3/3

EDUCATION

Introduction to Computer Science

Harvard University

01/2023 - Present, Los Angeles

Computer Science

Full Stack Web Developer

UCLA

06/2022 - 12/2022, Los Angeles

Front End and Back

End Development for

Web/App/Software

Complete Course with

+95% Grade

Musicians Institute

Associate of Arts in Music Performance

10/2012 - 10/2014, Los Angeles

Guitar Performance Complete Course with

100% Grade

PUC - RS

Law School

01/2004 - 06/2006, Porto Alegre, Brazil

Colegio Anchieta

High School Diploma

01/2000 - 12/2003, Porto Alegre, Brazil

CERTIFICATES

Sandler Sales Training Certificate

(06/2021 - 04/2022)

Acquired exceptional customer service and selling skills. Approaching the potential and existing clients like a doctor treats it's patients.

Waterproofing License (10/2018 - Present)

C33 - 1047790

Courses Courses

Courses



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