Data Entry Customer Service

Location:

Posted:

January 18, 2023

K E N I A D. A R R E O L A

Cell: 323-***-**** adurrb@r.postjobfree.com

EDUCATION

Criminal Justice Major Candidate 2 years

Los Angeles Mission College

Sylmar, California GPA – 3.0

Arleta High School 2016

Arleta, California GPA – 3.7

PROFESSIONAL WORK EXPERIENCE

Account Manager – Progressive Hispanic Marketing June 2019– Present

• Maintain strong company product and service knowledge to better assist customers with concerns and worry free

• Oversee and update customer accounts

• Train new employees in data entry, how to communicate with customers and new technologies.

• Build rapport and cultivate relationships with new customers as a trustworthy reference.

• Schedule appointments for customers preferred doctors

• Take on manager role during absence.

Cashier – Short stop May 2018 – June 2019

• Received, inspected and properly stored deliveries.

• Managed levels of inventory of product lines to meet demands.

• Operated as floor manager during manager absence.

• Processed checks and managed transactions through Western Union

• Cash handling

Dog Sitter – Bone Sweet Bone Mar. 2017 – Feb. 2018

• Conduct all areas of grooming to all dog breeds

• Prepare certain dog foods and apply certain medications to specific dogs

• Examine dogs for injuries, illness or disease

• Provide excellent customer service experience to all clients

• Maintain facility and animal habitats in top sanitary conditions

• Answer telephones and schedule appointments.

Cashier – Carl’s Jr. Feb. 2016 – Mar. 2017

• Collaborate with team members to execute better customer service experience

• Follow health guidelines with extra care for the best sanitary conditions

• Cash handling and drive-thru speedy service

• Secure, balance and close vault at the end of the shift. SKILLS AND QUALIFICATIONS

• Microsoft Word and Power Point

• Knowledge of animals of their environment

and health

• Fluent in Spanish

• Multitasking skills

• Attention to detail