Ritika Narula

Chandler, AZ ***** +1-480-***-**** adurqi@r.postjobfree.com

PROFESSIONAL SUMMARY

A Certified Scrum Master with an overall experience of more than 12 years IT experience with 5 years of a specialty in Agile Methodology for Scrum and Kanban, business analysis, software development, and people management. A Real-world Agile, Pragmatic service-oriented leader.

Looking for challenging roles to utilize my skills as a Scrum Master in the Agile process with the mindset of an Agile Coach, to help both individuals and organizations to improve their processes and work with maximum efficiency in a collaborative environment.

SKILLS

Agile Frameworks - Scrum, Kanban, XP

Software Development Life Cycle (SDLC)

Project Management, Project Execution, Requirements Management, Estimation, Planning, Customer Engagement.

Risk Mitigation & Management

Problem Solving Leadership

Tools – JIRA, MS Excel, Confluence

Facilitation of Scrum Events / Collaborative Environments

CERTIFICATIONS

WORK EXPERIENCE

Certified Scrum Master (CSM) from Scrum Alliance Inc.

SCRUM MASTER

Toyota Financial Services, Plano, TX Jan 2020 – Till Date

Have been involved in migration/transforming the on-going project from waterfall to agile methodology.

Analyze requirements and developed processes to onboard 380+ applications in Sailpoint & approx. 250 applications in OKTA.

Responsible for user story creation of each application in collaboration with Product Owner, facilitating and prioritization of Product Backlog, establishing Sprint goals and Sprint planning.

Support product owner in product backlog refinement and impediment resolution throughout the sprint.

Facilitate multiday PI sessions with 40+ participants.

Develop visual Task Boards and KanBan, defined phases and work in progress limit, by collaborating with team to bring focus and ensure smooth flow.

Helping team in automation of applications in Sailpoint with accountability through key Scrum ceremonies with a focus on guiding teams towards improving the way it works.

Focusing and explain the importance of each ceremony rather than simple following than as a part of process.

Effective Delegation, Good Team building & Conflict management skill or road blocks to resolve issues on time and get the best out of team effort.

Ensure coordination with UAT, Quality & Security and other stakeholders to ensure project road map is adhered.

With Automation of applications in Sailpoint, the efficiency and onboarding time cut down by approx.75% which thereby led to overall efficiency and productivity increase by approx.70%.

Continuously improve the performance of the team to drive improvements in quality, cycle time and value.

Working with technology teams to ensure that infrastructure, requirements and technical dependencies are well understood and meet project objectives.

SCRUM MASTER

Solveda Software, India Mar 2015 - Nov 2018

Led 4 agile teams with accountability through key Scrum ceremonies with a focus on

guiding teams towards improving the way it works.

Organized and facilitate Scrum ceremonies for multiple projects and removing impediments by taking corrective measures, thereby ensuring that teams are fully functional/productive.

Built relationship with Product Owner and other stakeholders to facilitate team's interaction with them.

Analyzed business requirements, business challenges and limitations and built the functional solution.

Coached Product Owner in creation and maintenance of Product Backlog thereby ensuring that requirements overall align with sprint, release, and product goals.

Increased team efficacy and predictability by approx. 25% by following Scrum practices.

Facilitated discussion and conflict resolution at all levels of the organization in order to improve team productivity.

Ensured that the development team are practicing/following core agile principles of collaboration, prioritization, team accountability and visibility.

Tracked and communicate team velocity and sprint/release progress to management

Mentored and coach Scrum development team to continuously improve delivery flow, communication, predictability of delivery via retrospectives and planning across 2-week sprint cycle.

SYSTEM ANALYST

Computer Sciences Corporation, India Aug 2014 – Mar 2015

Involved in code Fix, Cycle Monitoring and daily minimum 8 defect Resolution along with execution of QA regression cycle, debugging in the process of monitoring in an event of ABEND in cycle along with DP (Defect Prevention) Activity and Daily Cycle Scheduling.

TEAM LEAD

IGATE, India Jul 2010 – Jul 2014

Served as Techno-Functional Analyst. and BA.

Worked closely with the offshore and onsite development team to verify that business needs are fulfilled, and deliverables are produced within specified budget, quality and time.

SOFTWARE ENGINEER

Infosys Ltd, India Jul 2008- Jul 2010

Detailed analysis of specification documents thereby developing code as per specification document.

Expertise in COBOL, JCL, DB2, carried out Unit testing of impacted components along with creation of test cases in Test link

EDUCATION

Bachelor of Science Electronics and Communications Engineering

Punjab Technical University, India - July 2008

Contact this candidate