Customer Support Language Teacher

Yaryna Allison

**** ****** ****

Dubuque, IA ****2

Tel: 805-***-****

e-mail: *******@*****.***

Skills:

• Advanced English

• Good German, Spanish, and Polish

• Native speaker of Ukrainian and Russian languages

• Expertise in finance and business relations areas Education:

• 2014-2014-Skillup, courses of software testing

• 2004-2009-Master’s degree, Lviv Commercial Academy, Ukraine Faculty of International Economic Relations.

• 2009-2010 Kharkiv Financial-Economic Relations

1 C Accounting, Management and Marketing

Working experience:

August 2016-Present

Stay at home parent

January2019-Present

Owner of Yaranka, LLC

• Managing Online Business

• Communication with external clients and suppliers about orders, goods

• Managing finances, invoices, payments.

• Improving design of existed products and goods

• Creating online ads, analyzing them, managing them. Apr 2015-Jun 2015

1+1 Media

Coordinator ENEX

Responsibilities:

• support in coordination of business and marketing relationships

• communication with external clients about required data

• coordination of SNG truck engineers and leasing contracts

• booking satellite channel for Live Standups and Playouts

• controlling the process of Live Standups and Playouts

• translating videos for ENEX partners

• communication with editors and journalists

• interface with other external and internal organizations Aug 2014-Apr 2015

New York Language School

English language teacher

Responsibilities:

• worked on writing textbooks

• conducting written, spoken, and grammar lessons

Oct 2012-Aug 2014

Representation of Canadian company GVF Ukraine

Project Assistant

Responsibilities:

• office management

• record keeping and correspondence

• responsible for smooth running of all facets of business

• verbal and written translation from English into Russian and vice versa

• data collection and analysis

• planning and organizing of business trips

• inventory ordering from Canada

• inventory control

• updating price lists

• direct reporting to General Manager of Eastern European Division Aug 2009-Mar 2012

Representation of British company Feed-Food.ltd in Ukraine Sales manager, accountant

Responsibilities:

• acquiring of new customers, and providing customer support

• planning and organizing of business trips

• inventory ordering from United Kingdom

• inventory control

• verbal and written translation from English into Russian and vice versa

• record keeping and correspondence

• signing of contracts with the customers

• taking part in business negotiations and trade exhibitions

• market analysis

• accounting (bills, invoices, sales orders, bank statements reconciliation)

• personnel record keeping (personnel files, vacations and sick leaves monitoring)

• cooperation and support to suppliers and customers

• generating and analysis of report data

Professional Summary

Public relations expert processing excellent management, leadership and event planning skills with a strong background in consumer public relations 5+ years of proven ability to manage the vendor/supplier base to reduce lead time and cost wherever possible. Outstanding managerial skills Exceptional ability to negotiate in order to get the best deal from vendors. Extremely vigilant with market trends and competitors. Excellent organizational skills Result-oriented and professional with proven ability to significantly reduce procurement costs by standardizing process by streamlining supplier channels. Possess great analytical and management skills. Possess great leadership skills.

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