Kristy L. Santoro

Direct: 941-***-****

Email: adurnx@r.postjobfree.com

Work Experience

Owner/Manager

Virtuality, LLC - West Palm Beach, FL

February 2017 to Present

Owner/Manager of virtual assistant business, focusing specifically on the real estate industry. The primary focus is contract closing coordination for top producing real estate agents and brokers. Responsible for tracking critical contract dates including all inspections

(home, termite, mold), financing contingency, any other related contract contingencies including sale of current home, lease back, etc. Assist Buyers (if client represents) with Association application process, as well as mortgage application process. Assist Sellers (if client represents) with any Association violations, code enforcement and building permit issues, trust documentation and any other documentation required to clear title. Stay in constant contact with all parties to ensure a timely and successful closing. Administrative Assistant

DeSoto County Board of County Commissioners (Public Safety Department) - Arcadia, FL October 2018 to July 2021

Work in the public safety department (Fire Rescue) for the government of DeSoto County, which is comprised of 639 square miles, covered by three (3) stations. Responsible for answering telephones, greeting and assisting visitors, maintaining the office, calendaring of all activities, scheduling of manpower for events, communicating information or changes in protocols to all three (3) shifts of firefighters/paramedics. Retrieve medical supplies to restock ambulances upon their return from emergency calls, issue and replace uniforms as needed, provide fire protection rating documentation and EMS run sheets to insurance companies and residents. Order all department supplies as needed for the office, fire stations, fleet of sixty-five (65) vehicles, as well as specialized equipment required to keep the residents of DeSoto County safe.

Post-Closing Manager/Compliance Officer

MSC Title, Inc. - Sarasota, FL

July 2016 to October 2017

Responsible for processing all closed files in a timely manner including preparing and sending executed loan packages to Lenders; remittance of payoffs, tax payments, FIRPTA payments, insurance binders, and contractor payments for repairs. Review all executed documents prior to recording for accuracy and follow through with parties to get re-executed if needed. Forward all recorded mortgages with loan policies to Lenders; forward all recorded deeds with owner's policies to Buyers; return all recorded Death Certificates and recorded Durable Power of Attorney to Sellers. Follow-up on Mortgage Satisfactions, Lien Releases and Discharge of Lis Pendens. Follow through with all escrow holdbacks (FIRPTA, taxes, repairs). Scan entire file once all releases are recorded and, the file has a zero balance. Single-handedly responsible for the proper post-closing and compliance for multiple branch offices of this multi-million independent real estate company. Escrow Officer

Mason Title & Escrow Company - Sarasota, FL

November 2014 to June 2016

Work in branch office of national title insurance company. Responsibilities include assisting Realtors, Lenders, Buyers and Sellers with the process from contract through closing. Gather all necessary information to order estoppel's, survey's, municipal lien searches and payoff statements for all mortgages, delinquent taxes, association fees, etc. Ensure that all items are cleared in a timely manner and, that updates are constantly provided to all parties to make for a smooth and stress-free closing experience. Office Manager/Title Closer

Boulevard Title Company - West Palm Beach, FL

January 2010 to January 2014

Open files, order title search and gather all pertinent information. Order payoffs of mortgages, taxes, contractors, surveys, estoppels, etc. Perform necessary amendments and updates to commitment. Keep in constant communication with all parties to the transaction to ensure all are up to date and ready to close. Download lender closing package and prepare/obtain HUD approval. Coordinate closing with all parties and provide copy of HUD, once approved. Perform closing and all post-closing functions including sending package to Lender; cut/release all related checks (or wires) and company deposits and prepare all policies and/or amendments thereto. Calculate and pay remit to all underwriters, review statements for accuracy. Order and maintain inventory of all office related products and equipment. Implement a marketing program to continually bring in additional work in a slow real estate market. Responsible for all files from contract through post-closing for this busy independent title company. Administrator of Distressed Property Sales Division Illustrated Properties Real Estate, Inc. – Palm Beach Gardens, FL April 2008 to December 2009

Check lender/servicer websites several times daily to receive orders. Verify tax information and status of title. Assign property to team agent with client instructions. Order inspection to verify property condition. Oversee the cash for keys process if occupied. Order the re-key/securing and turn on utilities if condition allows; and, order sign if allowable in community. Coordinate with assigned agent to ensure the property is inspected and that reports are submitted timely. Notify asset manager immediately of any changes to property condition; discuss marketing strategy and price changes. Oversee the contract process to meet deadlines and resolve title issues. Review HUD and complete in-house paperwork for commission. As Administrator, the primary responsibility was to oversee all agents to ensure the smooth operation of this very busy department in the corporate office of the largest independent real estate company on the East Coast of Florida

Title Processor

Boulevard Title Company - West Palm Beach, FL

October 2005 to April 2008

Open files and gather all needed information from all parties. Order payoffs, surveys, estoppel letters, etc. Create and provide preliminary title commitment and HUD to all parties; perform any necessary updates to the title commitment, closing protection letter, HUD. Once all items are cleared, file is handed over to prepare for closing. Perform all post-closing functions including preparing and sending package back to lender; and prepare and send all title policies (and endorsements, if needed) to the proper insured. Primarily responsible for all pre-closing and post-closing responsibilities for three (3) busy closers in prestigious independent title company. Certifications/Licenses

State of Florida Notary Public

Commission No. GG 318450

State of Florida Licensed Real Estate Associate

License No. SL3255879

New York State Licensed Real Estate Associate (expired) Summary of Skills

Responsible, self-starter, detail oriented, problem solver, positive and enthusiastic team player

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