Nargis R. Halter

**** ******** ***** *****, ***, GA 30273

adurmv@r.postjobfree.com

KEY QUALIFICATIONS

* ***** ** ************ ********** as a bank teller, cash management coordinator and filling in for branch managers at various locations

Highly skilled in cashing checks, accepting deposits and loan payments, and processing withdrawals and reconcilement and vault maintenance

Supervised and assisted tellers in their various work duties

Excellent Verbal and Oral communication skills

25 plus years of excellent customer service

Fluent in English, Bengali, Hindi, Urdu

Proficient in using computers and office equipment

PROFESSIONAL EXPERIENCE

Shipping/ product handling. Luxottica, McDonough, GA June 4, 2021 - Present

Customer Server Agent/Front Desk, Home2 Suites, McDonough, GA Aug 2019- March 2020

Travel Agent, Travelwithnargis.com, Locust Grove, GA 2018- Current

Photographer, at Nargis Photography LLC, Locust Grove, GA 2014-2019

Customer Service Representative/Sales, Coach, Inc, Locust Grove, GA 2013-2014

Exceed meeting sales goals, In April sold $5000 worth of merchandise in four hours.

Product knowledge

Excellent presentation skills, client relationships and highly motivated for sales

Airport Customer Service, Delta Airlines, Atlanta, GA 2007-2012

CSA, Atlantic Southeast Airlines, Inc. (ASA)-Delta Connection. Atlanta, GA 2002-2007

Checked in passengers, ticketing and reservations as a ticket agent

Checked passports for international departures as a gate agent

Performed custom checks for international arrivals as a gate agent

Assisted clients with baggage claim

CSA, Airport Group International (AGI), Atlanta GA 2001-2002

KLM - Ticket Agent, Gate Agent, International Arrivals, Baggage claim.

British Airways Lounge – CSA - Hostess/meet and greet- supervised provisioning

personnel and cleaners

Lufthansa Airlines - Security Check- Enplaning passengers.

Coordinator/ Teller, 1st American Bank, Reagan National Airport 1988-1993

Maintained contact with clients regarding cash and checking services

Handled deposits, withdrawals, money orders, cashiers and travelers check and

credit card advances

Product knowledge/ cross sell bank products and services

Assisted clients with opening and closing accounts

Handled Daily branch reconcilement

Managed car and house loans, established lines of credit

Performed data entry services regarding client accounts and transactions

Recognized on numerous occasions for outstanding customer service

Received numerous certifications for mystery shopping

EDUCATION

Clayton State Community College, Clayton, GA General/Computer software programs 2010

Catonsville Community College, Baltimore, MD General 1992

Northern Virginia Community College, Alexandria, VA Computer Information System 1990

Eden College, Dhaka, Bangladesh High School 1986

HONORS & AWARDS

Customer Service Award/Volunteer of the month – Department of Aviation 2004

Volunteer of the month – Hartsfield Jackson International Airport 2004

World Class Service Award-Customer Service –

Atlantic Southeast Airlines (ASA) Delta Connection 2005

Chairman’s Club Nominee – Delta Airlines 2009, 2010, 2011

Received Honor Roll for Excellent Customer Service – Delta Airlines 2010

VOLUNTEER SERVICE

Department of Aviation, Hartsfield Jackson International Airport, 2001 – 2012

Asian Pacific Employee Network, Chairperson, Event & Planning, 2008 – 2012

Care Team, Delta Airlines / Red Cross 2008 – 2012

1st American Bank, Promote bank products 1992 – 1993

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