Shawn J. Miller

702-***-**** – adurl6@r.postjobfree.com

EDUCATION

UNIVERSITY OF OKLAHOMA, PRICE COLLEGE OF BUSINESS - NORMAN, OK Jun 2023 Candidate for Master of Business Administration – Digital Technologies Certification TROY UNIVERSITY - TROY, AL July 2015

Master of Science in Criminal Justice

COMMUNITY COLLEGE OF THE AIR FORCE - MONTGOMERY, AL Oct 2012 Associate of Applied Science in Intelligence Studies and Technology UNIVERSITY OF NEVADA LAS VEGAS - LAS VEGAS, NV Aug 2009 Bachelor of Arts in Criminal Justice

EXPERIENCE

BANKERS LIFE & CASUALTY - TUCSON, AZ Mar 2022 - Present Licensed in Arizona for Health, Life, Certified Long Term Care Unit Field Trainer

• Selected ahead of peers for Unit Field Trainer upgrade; trained 9 new agents/100% “Speed-Successful New Agent” achieved

• Successfully attained major Medicare Supplement Certifications including Humana, Cigna, AETNA, & United Healthcare; acquired 35 new healthcare clients, coordinated with three major departments to overhaul coverage and products

• Crushed initial Successful New Agent (SNA) benchmarks with $10,000+ new business & 26 applications in under 2 months UNITED STATES AIR FORCE - HURLBURT FIELD, FL Dec 2009 - Present Active Duty Service from 2009 - 2015, USAF Reserve Service since Dec 2015 Tactical Systems Operator

• Managed Research and Development (R&D) dept. over 3 years as NCOIC; directed the design, testing, & implementation of 4 major carry-on systems and Mission Readiness Training tools, valued over $500,000,000 and employed in real-world ops

• Certified Master Instructor in 3 core wireless technologies; developed and tested Combat Search & Rescue (CSAR) application which was later officially published in Area of Responsibility (AOR) training and Tactics, Techniques, Procedures (TTP)

• Served on 6 deployments in support of Operations Enduring Freedom, New Dawn, Freedom Sentinel, and Inherent Resolve conducting tactical airborne operations in the fight on terror, totaling 2000+ flight hours aboard 7 airframes

• Led deployment block/team of 30 joint and international members during 80% manning turnover in-theater, ensuring continuity in operations and 100% customer tasking delivered

• Oversaw & coordinated movement of 40+ personnel and equipment valued at $1 million to overseas locations as team leader LEIDOS - HURLBURT FIELD, FL/OKLAHOMA CITY, OK Feb 2016 - Sep 2020 Air Force Special Operations Command (AFSOC) Defense Contractor Tactical Systems Operator Mission Qualification Training (MQT) Instructor

• Instructed/evaluated over 150 initial qualification and instructor/evaluator-upgrade students in flight, simulator, ground, and classroom training over 4 years within AFSOC’s largest formal training unit; represented top 5% of career field

• Facilitated unit relocation from Hurlburt Field, FL to Oklahoma City over 1 yr period; maintained 100% training completion

• Headed complete syllabus re-write; coordinated Formal Course Review between 4 major organizations; overhauled flight training, lesson plans, academic presentations in order to incorporate time-sensitive industry requirements/current tactics SKILLS/CERTIFICATIONS

• Arizona Insurance Producer – Accident & Health or Sickness, Life; Certified UHC, AETNA, Humana, Cigna (Mar 2022)

• Previously held TS/SCI Security Clearance with Counter Intelligence Polygraph (Apr 2019/Mar 2012)

• Computers – Proficient in Adobe/Microsoft Office Suite, Python, Stata, Power BI, VoIP, SIPR, JIANT, JWICS, NSANet, mIRC