Dear Si/Madam
I’m pleased to be applying for this Customer Service position and I look forward to hearing from you soon. I excel at meeting deadlines, always exceeding expectations and working with a wide variety of people. I enjoy working in an office environment and the challenge of meeting business goals. My long-term career goals are to work as a Customer Service, and I believe this position is an excellent chance for me to showcase my unique skill set.
During my previous role at YoungDesignersEmporium, I played an integral part in Customer service, Service desk consultant, Merchandising, Supervisoring,data capturing,and administration for Six years and coordinated various schedules. I also worked on many different stores. Maintaining a high level of professionalism is always a top priority, and I believe every employee is valuable and should be treated with respect. I have 3 month working experience within the call center invironment doing administration at l- Talk Financial Service and its been a great experience as well. Thank you for taking the time to review and consider my job application. I can’t wait to learn more details. I believe that I am highly qualified for this position and can be a valuable employee. Please let me know if you have any questions.
Sincerely,
Nobuhle zondo
Nobuhle
zondo
Customer Service
Contact Me
adurjj@r.postjobfree.com
m
340 Kent Avenue Street
Johannesburg,South
Africa
Skills
Sales skills, Debt collection
skills, Telephone techniques,
Leadership,
Communication,Problem
solving skills, Time
management,Adaptability,
Teamwork,Negotiation,Flexi
bility, Organization and
Customer service Skills.
Summary
I am down to earth, kind hearted person, who
is dedicated and resilient, assertive
package,very ambitious lady that loves to
interact and communicate with different
people. l am also well organized and
professional
Education
201009/06/202220
14
Pride Learning Academy Nobuhle Zondo
CvMatric Grade 12
I studied and Passed Mathematics literature,
English, Isizulu,Life Science,Geography and
Life orientation
Pride learning academy contacts
adurjj@r.postjobfree.com
01/07/201509/06/
202228/09/2015
Cornerstone Supreme Nobuhle Zondo
CvInternational Certificate In Contact Center
Operations
I studied and Passed introduction to Contact
center.
Understanding the Service industry
Communication Skills
Managing Calls effectively
Telephone Techniques
Interview Coaching
Sales Skills
Debt Collection Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Leadership
Languages
Isizulu, isixhosa and English
Interest
music,Traveling and
watching TV
References
Corner Stone Supreme
Contact center
Contact Details :086*******
Nhlanhla Bomela
Young Designers Emporium
Store Manager
Contact Details: 081*******
Nigel I-Talk Financial
Service
Junior Manager
Contact Details : 074*******
Experience
02/11/201509/06/2
02231/03/2021
Young Designers Emporium Nobuhle Zondo
CvSales Consultant
Service desk consultant
Customer service
Merchandising
Administration/Filling
Data capturing
Supervisor
04/04/202209/06/
2022
I-Talk Financial Service Nobuhle Zondo
CvAdministration
Administration
Couching