Kari Walker
Fargo, ND *****
***********@*****.***
I am excited to grow my current skills and enhance my opportunities in the work force. Abilities
I am a quick learner, and a proactive team member. I have experience in customer service, insurance, claim submission/processing, patient registration, reception, patient accounts, accounts receivable, collections, process documentation, payment transactions, training, interviewing, and process improvement.
Authorized to work in the US for any employer
Work Experience
Billing Clerk
Essentia Health - Fargo, ND
July 2018 to June 2021
Billing clerk specialist in billing to ND workers compensation. BAKERY CLERK
Cashwise Grocery - United States
August 2017 to November 2017
Primary duties were: unloading palets of freight, scanning inventory, stocking shelves, prepping muffins, packaging baked goods, taking orders, answering phone, closing duties, setting up sale displays, and customer service.
Patient Account Representative
FAMILY HEALTHCARE - Fargo, ND
March 2017 to July 2017
Primary duties were: approving insurance claims, verifying insurance, answering emails and instant messages, taking credit card payments online or over the phone, answering phones, customer service, processing sliding fee scale on accounts, and verifying patient demographics. Registration Lead/Business Office
SOUTHEAST HUMAN SERVICE CENTER - Fargo, ND
July 2006 to March 2016
Primary duties were: overseeing Registration staff registering new mental health/substance abuse clients, obtaining demographics, insurance information, financial paperwork, entering clients into the system, working pre-bill reports, collecting client payments, front-end accounts receivable, obtaining insurance authorizations, provider credentialing, and answering client questions. Cashier/Clerk
CVS PHARMACY
September 2014 to February 2016
Primary duties were: cashiering, pulling stock from warehouse and placing on shelves, facing product, answering the phone, customer service, and facing shelves. Financial Coordinator
DR. LINDEMOEN & ASSOCIATES - Fargo, ND
July 2001 to July 2006
Primary duties were: scheduling patients for oral surgery, preparing pre-treatment estimates, gathering insurance/financial information, working accounts receivable and collections, preforming daily deposits, filing electronic insurance claims to third party payers, posting third party payments and adjustments, setting up electronic claims filing for the providers, and designing the company's website. Patient Account Services Representative
PRAIRIE ST. JOHN'S - Fargo, ND
August 1999 to July 2001
Primary duties were: working accounts receivable, generating monthly statements, collecting copays, registering patients, setting up payment arrangements, electronically submitting clinic/hospital claims, processing insurance and personal payments, sending letter inquiries, answering phone inquiries, prepping accounts for collections, and customer service. Patient Account Services Representative
Insurance Trainer
MAYO CLINIC - Rochester, MN
July 1996 to August 1999
Primary duties were: answering incoming patient account/insurance calls, following up on insurance claims, making outgoing dialer collection calls, setting up payment plans, meeting patients face-to-face to assist in account review, and training new staff on insurance. While employed there, I also trained an outside collection agency to come onsite and use the dialer system. Coordination of Benefits Specialist/Team Lead
BLUE CROSS BLUE SHIELD OF NORTH DAKOTA - Fargo, ND November 1991 to July 1996
Primary duties were: adjudicating private business claims, coordinating benefits with other insurances, answering customer phone calls, working correspondence, sending out customer inquiries, training staff, and participating on a quality improvement team.
Education
License in Cosmetology
Stewart School of Hairstyling - Aberdeen, SD
1987 to 1988
Diploma
Britton High School - Britton, SD
1981 to 1986
Skills
• Cash (4 years)
• cash register (3 years)
• data entry (10+ years)
• Excel (10+ years)
• Microsoft Outlook. (5 years)
• Accounts Receivable (10+ years)
• Insurance Verification (10+ years)
• Insurance (10+ years)
• Medical Billing (10+ years)
• Dental billing (7 years)
• Medical Terminology (10+ years)
• Customer service
• Multi-line Phone Systems
• Medical Scheduling
• 10 Key Data Entry
• Process Improvement
• CPT Coding
• Hair Styling
• Medical Coding
• Medical Office Experience
• Clerical Experience
• Medical Receptionist
• Anatomy Knowledge
• ICD-10
• Medical Records
• Typing
• ICD Coding
• ICD-9
• Epic
• HIPAA
• Office experience
• Administrative experience
• EHR systems
• Microsoft Office
Assessments
Advanced attention to detail — Completed
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Medical billing — Expert
July 2021
Understanding the procedures and forms used for medical billing Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Cash transactions, cash register, scanner, computer, multi-line phones, copier, fax machine, internet, data entry, 10-key, Windows 10, Excel, Word, instant messenger, and Microsoft Outlook.