Package Handler Sales Associate

DALONTE SWAYNE

Falling Waters, WV *****

240-***-**** - *******.******@*****.***

PROFESSIONAL SUMMARY

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing, and customer service. Offering two years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLS

Merchandising knowledge

Retail loss prevention

Relationship selling

Product Sales

Cash handling accuracy

Inventory control procedures

Written and oral communication skills

Team player mentality

Customer- and service-oriented

Reliable and punctual

Fragile Item Handling

Package Preparation

Work Assignments

Critical Thinking

Customer Experience

Route Logs

Team Meetings

Conveyor Systems

Computer Competency

Monthly Inventory

Job Specifications

Performance Goals

Teamwork and Collaboration

Supply Chain Improvement

Physical Strength and Stamina

Customer Needs Assessments

Transfer Processes

Protective Equipment Knowledge

Basic Repairs

WORK HISTORY

02/2022 to 01/2023 Electrician

Summit Electric – 5208 Klee Mill Rd

Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers. Worked with various types of cableways, conduits and other electrical raceways. Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.

Installed and wired electrical transformers, service panels, and circuit breakers. Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts. Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.

Stored and maintained power tools and equipment for each job. Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.

Installed, maintained, repaired and tested equipment for electricity generation and utilization.

Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work. Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.

Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.

Identified areas of potential state safety code violations and implemented revisions.

Enhanced quality control by inspecting condition of equipment and tools. Conducted site visits to plan placement of equipment and interconnection to site's existing electrical system.

Owned and addressed client needs and product issues from inception to resolution. 02/2021 to 02/2022 Package Handler

FedEx

Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate

Assisted in loading delivery trucks with prepared packages Protected company inventory by maintaining and organizing storage areas Disposed of debris and hazardous materials properly to avoid contamination Resolved conveyor system issues by clearing jams and blockages Coordinated shipments of local, regional, national, and global nature Packed merchandise into boxes and containers in preparation for safe shipment Assembled cartons, crates and containers to prepare for shipping. 10/2019 to 01/2021 Sales Associate

Tommy Hilfiger

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items

Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers

Assisted customers by finding needed clothing items and checking inventory for items at other locations

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions

Reset store displays for special events and seasonal merchandise changes Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue

Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.

EDUCATION

Hagerstown Community College - Hagerstown, MD

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