PROFESSIONAL PROFILE

Skilled and resourceful Logistics, Supply Chain, and Operations Manager with 20+ years of experience executing mission-critical distribution efforts in military, defense contracting, and private sector industries. An expert leader trained in Six Sigma methodologies, with a keen ability to maximize efficiencies in software/hardware acquisitions, inventory control, and shipment protocols. An extensive record of streamlining costs and building multi-faceted and flexible teams. Excel in leading complex projects that routinely meet or exceed sales-driven goals.

CORE QUALIFICATIONS

Problem-Solver

Lean Management

Collaborative

Policy Compliance

Quality Control

SAP/ERP Software

OSHA/Safety Protocols

Integrity-Driven

Process Improvement

SOFTWARE & SYSTEM PROFICIENCIES

Microsoft Office, Microsoft Edge, SAP, AS400, Solomon, Clarify, Salesforce, Digital Insight,

UltiPro/NetSuite ERP, eTIME, Wide Area Workflow (WAWF)

PROFESSIONAL EXPERIENCE

Technology Integration Group 2021 - Present

Warehouse and Fleet Manager

Richmond, VA

As the manager of Technology Integration Group (TIG) Warehouse, the role consist of overseeing operations at TIG’s Depot storage facility to ensure that all incoming and outgoing inventory is processed according to schedule. Duties include preparing schedules for Warehouse Associates, training new employees on how to use material handling equipment and monitoring compliance with safety standards. Duties also include managing TIG’s fleet of delievery vehicles used to deliver computer equipment all over the regional area.

Audit and report inventory while making recommendations on which items to order and restock

Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment

Set warehouse and team goals in collaboration with executive management and other team leads

Establish warehouse practices and protocols to achieve an efficient warehouse

Establish benchmarks for team and individual goals

Monitor workplace performance and lead training initiatives to improve employees

Communicate with other departments to ensure products are shipped in a timely manner

Dispatching drivers consisting of material loads

Maintain receipt of all incoming shipment via ERP Oracle, local database Typhoon and Tempest

CSC Service Works 2018 - 2021

Regional Installation Manager

Richmond, VA

Serve as the manager of three warehouse locations, each comprised of 50+ product SKU’s. Directly supervise a team of 20-25 direct reports, responsible for ensuring performance metrics are achieved within allocated staffing budget (~$700K per year). Spearhead efforts to cross-train warehouse teams on multiple functions to consolidate resources, expand core skill sets, and reduce personnel costs. Work dutifully with customers to ensure equipment/software installations and shipment distribution needs are managed for 60K+ stores and service locations throughout the mid-Atlantic region. Other responsibilities and key achievements include:

Provide thorough and timely replies to client queries; precisely coordinate team scheduling for complaint notifications, demanding prompt, empathetic, and customer-centric responses from the team

Facilitate Kiosoft credit card readers hardware and software buying procedures via Solomon ERP system for external customer operations

Manage/train the team on process workflows, procedures, and facilitate a client-focused service culture

Establish benchmarks for team and individual goals

Manage and develop budget reporting, maintain accurate and dependable warehouse product and equipment inventories; implementing control measures and protocols for team members

Lead daily video meeting sessions to bolster team morale and communicate clear, concise expectations for targeted goals and organizational KPIs (Key Performance Indicators)

Operate as a team-player, working hands-on in the field with direct reports; frequently offering assistance with maintenance, repairs, and installations

Dispatching drivers consisting of material loads, service repair request, and delivery request for air machines.

Manage driver’s delivery route to ensure they are efficient across regional assign area.

Conduct continuous safety training to team members, maintaining an injury-free environment; reinforce OSHA/government regulations and company safety policies on an on-going basis

Facilitate growth and development opportunities within the team, implementing mentorship opportunities for junior staff, and collaborative training for exposure to a wide range of company services and business functions

Knowledge of DOT regulation

Mondelēz International 2017 - 2018

Distribution Center Supervisor

Richmond, VA

Operated as the day-to-day distribution leader, responsible for managing daily shipment requirements, communicating with over the road drivers/carriers, maintaining inventory systems, coordinating logistics for material handlers, and load planners. Trained in Six Sigma, and supported IL6S initiatives, conducted Kaizen events, OPLs (One Point Lessons), improved MTBF (Mean Time Between Failures), and ensured full employee engagement and compliance. Other responsibilities and key achievements include:

Ensured material handlers-maintained palletizers and wrappers at all times

Maximized and operated AS/RS (automated storage and retrieve systems) for cranes, handled troubleshooting

Facilitate hardware and software procurement buying via SAP systems

Worked with Quality Assurance to ensure products stored at the correct stock control levels

Completed safety self-audits and accident investigations whenever necessary

Fostered a team-oriented and partner-based environment

Served as a liaison amongst all internal departments, effectively communicating techniques/protocols for overall warehouse operations

Developed on-going lean operational processes, measurably reducing costs, and improving customer value

Maintained compliance with ISO certification and assisted in the review of process improvement initiatives

Resolved routine and complex supply chain problems and issues

Expertly maintained employee time records using SAP (LIS) systems

Participated in all required safety stand-downs and training programs

DSC Logistics 2011 - 2017

Logistics Manager I

Colonial Heights, VA

Responsible for scheduling, managing workflow, and space utilization to meet daily, weekly, and monthly requirements. Motivated, trained, and managed warehouse associates. Documented best practices for receiving, picking, checking, loading, shipping, and inventory management. Other responsibilities and key achievements include:

Proficiently handled shipping/receiving procedures via SAP-based systems

Routinely problem-solved complex warehousing capacity issues via Six Sigma methodologies and lean management tools

Served as instrumental team lead, trainer, and mentor for associates; empowering and fostering a team-first workplace

Maintained compliance with ISO certification and assisted in the review of process improvement initiatives

Participated and facilitated training programs

Expertly maintained employee time records using eTIME systems

Patricio Enterprises, Inc. 2010 - 2011

Associate Warehouse Manager

Quantico, VA (US Marine Corps Headquarters Base)

Supervised incoming supplies and equipment orders by unloading, unpacking, visually inspecting counts, segregating, palletizing, and storing inventory. Oversaw equipment issues, handled receiving, inspections, shipments, and disposal of supplies related to USMC Consolidated Storage Program and Individual Combat Equipment operations. Established and maintained stock records and ad hoc documents such as inventory, material control, accounting, and supply reports. Other responsibilities and key achievements include:

Reviewed inventory quantities and performed audit checks against the Individual Memorandum Report and Officer Candidate School via the Warehouse Management System and shipping documents

Completed data management of stock locators using the Warehouse Management System and administered document control procedures and processing requests

Coordinated in-person meetings with task leads sharing daily work observations; disseminated findings to senior leadership via weekly/monthly reports per specified government and internal program management guidelines

Distributed and balanced workloads to improve workflow or reallocate unexpected supply surges

Lockheed Martin 2007 - 2010

Logistics Management Analyst

Stafford, VA

Individually managed ~$400K annual operations budget serving as an advisor, technical expert, and recognized authority to the Integrated Product Teams (IPT). Led on matters about Marine Corps logistics and supply policy, practices, and procedures. Assisted government personnel in the development, coordination, and tracking of assets through Wide Area Workflow (WAWF), Defense Contract Management Agency (DCMA), and Marine Corps Logistics Base (MCLB). Compiled, organized, and analyzed historical and current data trends to provide estimates supporting budget and Program Objective Memorandum (POM) formulation. Other responsibilities and key achievements include:

Interfaced with other Logistics Managers and Inventory Managers at Marine Corps Logistics Command on behalf of PM ONS.

Attended logistics and Integrated Product Team (IPT) meetings on a critical planning and holistic level, which included: procurement, cataloging, distribution, accountability, provisioning, sustainment, and disposal of assets

Conducted analysis of Marine Corps Equipment Readiness Information Tool (MERIT), Supported Activities Supply System (SASSY), Marine Corps Integrated Maintenance Management Systems (MIMMS), and System Operational Effectiveness (SOE) data to support the customer and PM ONS IPT’s mission and requirements

Analyzed WAWF invoicing, contractual quantities, and period of performance (POP) and provided assistance and information to the customer to update Supplemental Tracking and Reset Reporting Systems (STARRS).

Lockheed Martin 2004 - 2007

Material Planner/Controller

Fredericksburg, VA

Worked closely with management, procurement, and engineering to perform material management tasks and actions per documented schedule requirements

Enforced State and Federal OSHA Safety guidelines to maintain a safe work environment

Planned, scheduled, and managed the safe and efficient translocation of materials within and outside the United States; verified delivery

Prepared purchase orders in compliance with Lockheed Martin SAP purchasing system

Processed purchase card transactions for materials under $3,000

Reconciled and audited all monthly Purchase card transactions

Trained and executed the use of material handling equipment and Safety Operational Risk Management

Maintained wall-to-wall inventories and reported results to management

MILITARY HISTORY

United States Marine Corps Rank: SGT/ E5 1996 - 2004

(Honorable Discharge)

EDUCATION

Strayer University 2018

Bachelor Degree in Business Administration

(Concentration in Management)

Colorado Technical University 2011

Associates Degree

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