CLARK BILLINGTON

Lubbock, TX · 806-***-****

adurep@r.postjobfree.com

It is my objective to be the best at everything I do, no matter the situation. I strive to be punctual, friendly, hardworking, and attentive to detail. I take pride in my exceptional work ethic and strong Christian morals. It is my goal to be an integral part of the best team of staff an employer can have.

EXPERIENCE

JUNE 2022 – CURRENT

TEMPORARY HELP, EXPRESS EMPLOYMENT PROFESSIONALS

Worked jobs based on company needs. Various different companies and job titles, mainly physical labor. They provided excellent temporary work while I looked for a job and company I wanted to work for permanently. MARCH 2020 – MAY 2022

CALL CENTER SUPERVISOR, AT&T

Answering and handling incoming calls from customers in regards to anything from billing, to service issues, to technical support, using multiple computer software programs.

SEPTEMBER 2019 – FEBRUARY 2020

CALL CENTER REPRESENTATIVE, TMS, INC.

Outbound calling to customers in order to gain legitimate leads based on pre-determined guidelines for licensed insurance agents.

DECEMBER 2014 – JULY 2019

CREW LEADER, CHUCK’S COMMERCIAL & RESIDENTIAL PAINTING

Led a 6-8 man crew, painting newly built homes for Dan Wilson Homes. I was responsible for ordering materials, counseling and training employees, as well as prepping and painting interiors and exteriors. I was also responsible for making sure the job was completed in a timely manner in order to maximize profitability. I was forced to leave this position due to ankle surgery.

FEBRUARY 2014 – DECEMBER 2014

RESTAURANT MANAGER, TORCHY’S TACOS

Opening and/or closing the restaurant; Counting tills and making daily deposits. I was proficient in every position in the restaurant to cover any short-handed staff. I was in charge of conducting interviews and hiring, as well as counseling employees. Customer service was a large part of this position, to do whatever it took to ensure that our customers had the best experience possible.

APRIL 2013 – APRIL 2014

RESTAURANT MANAGER, LONGHORN STEAKHOUSE

One of the first employees hired, I helped open the Lubbock restaurant. I was quickly promoted to Culinary Professional, which included being proficient in all aspects of the kitchen and its duties. I was then promoted to Management where I worked the front of house. There, customer service was key. I was also responsible for keeping the restaurant up to code for health inspections.

EDUCATION

SEPTEMBER 2003 – MAY 2004

FINANCE, TEXAS TECH UNIVERSITY

SEPTEMBER 2001 – MAY 2003

FINANCE, SOUTH PLAINS COLLEGE

SKILLS

•Customer Service & Customer Care

•Crew Management- 10+ years

•Hiring, Interviewing & Training Staff

•Time Management

•Money Handling

•Inventory

•Project Management

AWARDS & ADDITIONAL TRAINING

I do have 2 years of military training with the US Army National Guard where I received my EMT-B certification; this allowed me to learn medical terminology, basic life-saving techniques and evasive procedures.

In March 2014 while at Longhorn Steakhouse, I organized a group of employees who would cook and serve meals for the families at the Ronald McDonald House. I received an award for our contribution to their organization.

I consider myself a perfectionist. I pride myself on my customer service skills as well as my integrity, discipline and passion for efficiency.

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