Abunging Macselline
**********@*****.***
Administrative Assistant
***** *** ****** ***** ****** City KS
Professional Summary
Accessed documentation for accuracy, and completeness. Excellent in communication, customer service skills, thinking out of the box and rendering accurate decisions, and good team player.
Skills
Communication and interpersonal skills
Curriculum Development
Developmental Disabilities Experience
Fast learner
Public Speaking Teaching
CPR
Team Building
Customer Service Skills Certifications Accounts receivables
Educational research
Educational leadership
Curriculum development
Data entry
General administrative tasks
Typing
Administrative experience
General Ledger Accounting
Microsoft Server
General Ledger Reconciliation
Accounts Payable
Lincare
Kansas City
Dec 2020 to current
Transferring data from paper formats into computer files or database systems
Typing in data provided directly by customers
Creating spreadsheets with large numbers of figures
Verify data by comparing it to source documents
Update existing data
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Administrative Assistant
Centrinex
Kansas City
Jan 2018 to Dec 2020
Take Inbound calls and make outbound calls
Providing introductory information to new customers
Ensuring customers are satisfied with products and services
Troubleshooting issues with a product or service
Working with a team of CARSON and other departments to find appropriate solutions
Letting customers know about our additional products and services
United Parcel Service
STA APPLICATION PROCESSOR
June 2020 – March 2021(Contract)
Process Security Threat Assessment applications from Employees working with TSA
Verify application is properly filled and accepted or rejected based on the outcome
Upload Employee applications into TELOS software
Update Oracle Peoplesoft software on what was done on the applicant's account while putting notes
Work on different projects based on the company's needs
Frequent meetings to discuss upcoming projects
Answer incoming calls from applicants
Brooklane Health Services - Hagerstown, MD
Medical Receptionist
March 2018 to August 2019
Recorded patients' medical history, vital statistics, and test results in medical records.
Ensured the accuracy of public information and materials.
Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
Monitored the nursing and operation of support departments to ensure that resident needs were met and the facility was properly maintained. Created and maintained all absentee calendars, agency nurse schedules, and staff meeting minutes. Tracked and escalated compliance, care, and quality issues.
Resolved variances in accounts and reconciled with bank statements.
Act as an administrative assistant in the hospital and perform all clerical duties both on paper and on the computer
Answer incoming calls and transfer them to the appropriate department.
Print out Nursing reports every shift
-Admit and discharge patients on the software installed in the computer known as essential.
High level of multitasking
Organize the patient flow
Respond to patient queries
Order and maintain clinical and office supplies
Verify accuracy of patient insurance information
Update and file patient's medical records
Prepare patient charts
Arrange for hospital admissions
Organize laboratory services
Assist with scheduling of tests
Send and receive patient medical records
Obtain lab reports and request medical records
Maintain a safe and hygienic office environment
MINISTRY OF HIGHER EDUCATION - BAFOUSSAM, WEST PROVINCE
HISTORY TEACHER; 2009-2014 Bafoussam
Cameroon Government High School Baleng
Administered standardized tests in accordance with GCE testing programs.
Talked with students in need of extra attention and made plans to assist with concerns. Helped students develop important learning skills and good study habits useful in trade school or college education.
Created engaging lesson plans, fostered a culture of discovery, and provided a well-organized classroom structure to help students succeed in the program.
Taught History.
Planned and implemented detailed mathematics program aligned with the school's philosophy, goals, and objectives.
Evaluated academic performance and social relationships to identify and help struggling students.
Assessed students' strengths and weaknesses regularly to provide appropriate methods for addressing learning needs.
Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
Set class objectives and monitored daily performance to offer equal access to education. Inspired academic success based on the belief that all students can achieve excellence, regardless of background.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
Managed quality assurance program including on-site evaluations, internal audits and customer surveys.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Monitored social media and online sources for industry trends.
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Education
Bachelor's degree in Accounting and Finance University of Yaounde 2012, Highest Teachers Training College University of Bamenda 2008