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Customer Service Sales Manager

Location:
Huntington, NY, 11743
Salary:
$40K/yr
Posted:
January 18, 2023

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Resume:

James R. Webb

** ********** ****

Cold Spring Harbor, N.Y. 11724

631-***-****

Summary

Highly effective software sales professional, with expertise in driving sales and profits in highly competitive domestic and international markets. Proven hunter excels in marketing solutions that help you improve human capital management, optimize your billing process, strengthen asset management, expand community services, and boost performance. Innovative cloud based technologies that help you nurture talent, cultivate collaboration, and manage work more effectively in the Public Sector. Consistently exceeds sales targets as both an individual contributor and sales manager. Demonstrated accomplishments in increasing market share through effective strategic, market, product and communications planning. Seeking to join a dynamic organization where my passion and performance can make a difference.

Professional Experience

Infor, New York, NY. – Senior Sales Executive 2015 – 2022

Our software solutions for the public sector are built from the ground up to help you simplify the

overall business of managing government and higher education, address citizen concern sooner, improve

planning and reporting and maximize both revenue and capital investments.

Hired to build meaningful relationships with teammates and valued partners so I can quickly become their trusted advisor.

Provide strong leadership skills that include the ability to effectively partner with cross-functional teams, mobilizing people via excellent communication and clear objectives, and demonstrating commitment to exceeding customer expectations.

Developed a $14.3M sales funnel and exceeded this year’s $1.8M quota.

TriTech Software, San Diego, CA. – Regional Sales Manager 2013 - 2015

TriTech provides with innovative, enterprise-wide cloud based and on premise solutions for the public

Sector, including dispatch and mobile, asset management and billing software for the federal government,

state and local governments and higher education.

● Recruited to build and maintain a high performance sales pipeline, create and

nurture a positive and professional image in the Public Sector industry.

● Provides leadership, strategy and input in activities to respond to Requests

for Proposals and Requests for Information from prospective clients.

● Experienced in financial modeling of business opportunity negotiation

and deal structuring.

● Developed a $29M sales funnel and exceeded assigned $2.5M sales quota.

Radio IP, Montreal, Canada – Director - VAR Sales 2009-2013

Radio IP provides a middleware solution that brings your critical federal and public sector wireless data communications to a higher level of security, reliability and throughput.

Recruited, trained and manage a Nation-wide Value Added Reseller network.

Created a communications policy to establish corporate mission, improve awareness and set direction in our Value Added Reseller sales force.

93% of $2.7M assigned quota – 2011, 102% of $3.3M assigned quota – 2012

Established a partnership with major carriers for the first time in corporate

history.

Resume of James R. Webb Page 2

IPC/Positron, Chicago, IL. – Director of Sales 2005-2009

IPC is a leading provider of mission critical communications solutions to the world’s largest organizations. IPC is a leader in Critical Communications, providing dispatch and mobile and asset management solutions to the federal and public sector marketplace.

Guided the Enterprise Sales team and Channel Sales team towards meeting/exceeding revenue goals; monitor sales team’s metrics.

126% of $22.4M quota – 2008, 109% of $19.7M quota – 2007

Exceeded team and personal quota, three years running. President’s club, 2006, 2007 and 2008.

Broadbeam, Cranbury, N.J. – Director of Sales 1998-2005

Broadbeam is a leading developer of innovative Middleware solutions, catering to the public sector vertical. Broadbeam provides a framework enabling the mobile workforce to exchange real-time information, in a secure and reliable environment.

Hired to identify, evaluate and execute sales development and initiatives, including alliances, partnerships and competitive business intelligence.

Exceeded 60% revenue growth, year over year, ’01, ’02 and ’03.

115% of team quota – 2004, 109% of quota - 2005

iMedeon, Atlanta, Ga. – Director of Sales 1996-1998

iMedeon provides Mobile Workforce and Asset Management solutions to U.S. the marketplace.

Entire Sales team went to President’s club, ’96 and 1997.

Commitment to establishing relationships with customer executives resulted in a 200+% YTY revenue growth of $31.M

Formulated a diversification strategy, which was successful in growing business through key account development, market analysis and refinement of high-level selling skills.

Sequoia Systems, Houston, TX. – Sales Executive 1989-1996

Sequoia Systems is a premier software developer providing Asset Management solutions to the world’s marketplace.

Implemented a global strategic business plan that increased sales revenue exponentially, developed new products and services, penetrated new markets and maximized return on investment.

Delivered 129%, 136% and 139% of assigned sales quota respectively, performance earned twenty sales individuals and management Presidents Club.

EDUCATION

Brooklyn Polytechnic University

B.S. Mechanical Engineering



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