Data Entry Service Representative, transportation

Tiffany Cox

Duluth, GA *****

Tel: 678-***-****

E-mail: adurch@r.postjobfree.com

PROFESSIONAL EXPERIENCE

ASHRAE, INC. (American Society of Heating Refrigerating and Air Conditioning Engineers) Course Administrator

2/2020 – current, Norcross, GA

Work with ASHRAE Learning Institute Instructors to develop and present course materials; conduct technical peer review of course presentations, monitor courses in online and face to face settings; update web content (course descriptions, supplemental files and instructor details. Prepare PDFs and interface for the download of course materials; prepare correspondence for registrants and instructors. Rigorous, deadline driven process managing approximately 120 courses. Assistant Manager/Conference Program Administrator 6/99 – 2/2020, Atlanta, GA

Oversee Conference Program content details, manage peer review process for Technical and Conference Papers, Extended Abstracts developed from research in the HVAC&R industry; research and provide input for selection of vendors for various projects; prepare license agreements and follow up as necessary to complete transaction; maintain historical awards database, order certificates and deliver to regional historians in time for presenting at CRCs; assemble files and paperwork of technical programs for submittal to institutes for accreditation; prepare purchase orders, process invoices, reconcile statements, order office supplies and general office duties; collect and summarize chapter information and obituaries for association newspaper; update and maintain most current information in online program database and conference program section of the Society’s web page, assist presenters with uploads and onsite presenter details; answer inquiries and provide assistance to reviewers and authors that use association online paper review system; tabulate reviewer scores for selection of Society level Best Paper Award; format the final program in Word for publication in the engineering association’s newspaper and website. Organize and manage onsite Conference logistics and speakers’ lounge for 300+ presenters. Work with a committee of 26 volunteers to produce an advanced program of technical details and trending topics. HEALTHSOUTH MEDICAL, Customer Service Representative (part-time) 1/99 – 6/99, Roswell, GA

Researched insurance claims, determined liability of all open accounts, made collection calls, posted incoming checks, arranged payment schedules with patients, general office duties. METCAM, INC., Administrative Assistant

6/98 - 6/99, Alpharetta, GA

Performed administrative support functions for Chief Financial Officer including organizing, prioritizing and summarizing the content of incoming materials, emails, specially gathered information and special request, perform data entry tasks, resolved price and quantity differences with inventory and purchasing departments, maintained database for purchasing agent, sort invoices and receivers, posted invoices, which included coding and matching paperwork to ensure correct billing for accounting, reconcile vendor statements, print and/or type checks as needed, contact vendors and customers regarding any invoicing discrepancies, word processing, general office duties, exercised sound judgment and discretion in maintaining confidential information including financial information, company mail, etc., file department information in a timely manner, etc. SECRETARIES UNLIMITED, Administrative Assistant

9/97 - 6/98, Roswell, GA

Provided administrative support for Office Manager including word processing, generate quotes on clerical/secretarial services, maintained monthly account totals (billing) for clients, created spreadsheets for billing information and receivables, transcription, and general office duties.

QUICK-AID MEDICAL SUPPLY, Customer Service Representative 10/94 - 12/96, Norcross, GA

Invoiced, received orders via phone, fax, and/or mail, input orders into system, 10 key punch daily, maintained record of open and back orders for 5 customer service representatives, was main contact for Route Sales Department which entailed, providing information regarding inventory inquiries, responsible for issuing memo's on new and upgraded products, research for substitute products, etc.

EDUCATION

McIntosh County Academy, 1992, Diploma

Dekalb Technical College, 1992 – 1995

Georgia Perimeter College, 1999, Associate

COMPUTER AND RELATED SKILLS

Type 80 wpm, 10 Key punch, Microsoft Word, Excel, PowerPoint (intermediate), Access, Windows, E-mail/Internet, Outlook, Various Abstract Management Systems (ConfTool, Confex, ScholarOne Manuscripts, Abstract Central), Video Conferencing: Zoom, GoToWebinar, GoToMeeting and Webex

Miscellaneous

Critical thinker, detailed oriented, organized and can manage multiple deadlines; has worked at management level, payables/receivables, statement reconciliation, data entry, works well under pressure and in meeting tight deadlines, professional etiquette.