Legal Administrative Call Center
Resume:
Benita Jones
P.O. Box ****
Barnwell, SC ***** US
Mobile: 803-***-****
Email: adurbc@r.postjobfree.com
Work Experience:
Veterans Benefits Administration
Columbia, SC 29209 United States
12/2020 – 04/01/2022
Salary: 54,727.00 USD Per Year
Hours per week: 40
Pay Plan: GS Grade: 09
Legal Administrative Specialist (This is a federal job)
Duties, Accomplishments and Related Skills:
National Call Center (NCC); provide information to veterans, spouses, and dependents of veterans pertaining to claims, pension, and other benefits. Provide prompt and adequate customer service while adhering to established quality guidelines.
Supervisor: Emily Betcher 803-***-****)
Okay to contact this Supervisor: Yes
SC Department of Mental Health
1510 Grays Hwy.
Ridgeland, SC 29936 United States
07/2019 - 12/2020
Salary: 41,082.00 USD Per Year
Hours per week: 40
Human Services Coordinator I
Duties, Accomplishments and Related Skills:
Provide intensive family therapy to children and adolescents ages 8 - 21 who are involved with the state's juvenile justice system and have a dual diagnosis of mental health and substance abuse disorders.
Supervisor: Tracy Garner 803-***-****)
Okay to contact this Supervisor: Yes
SC Department of Social Services
1535 Confederate Avenue
Columbia, SC 29201 United States
10/2018 - 07/2019
Salary: 51,000.00 USD Per Year
Hours per week: 40
Program Manager I
Duties, Accomplishments and Related Skills:
• Delivered training for child welfare staff for the purposes of professional development in order to remain in compliance with the agency’s Program Improvement Plans (PIPs).
• Planned and executed meetings to connect organizational representatives, community members and clients.
• Developed and implemented a statewide Kinship Care program that promoted continuity of family relationships and the preservation of family connections.
• Improved success of Kinship Care program by making proactive adjustments for quality improvement as it relates to achieving safety, permanency, & well-being for children and families.
• Scheduled and facilitated staff meetings to discuss new ideas and update staff on Kinship Care program and milestones for the state.
• Researched and applied for grant funding that would offset funding for comprehensive program implementation.
South Carolina Department of Social Services
521 Barnwell Hwy.
Allendale, SC 29810 United States
02/2012 - 10/2018
Salary: 39,486.00 USD Per Year
Hours per week: 40
Program Coordinator II
Duties, Accomplishments and Related Skills:
• Worked with Child Welfare staff in eight (8) assigned counties within the state for the purposes of program improvement, resolution, and education on the agency’s Kinship Care program.
• Provided oversight, monitoring, training, and technical assistance to Child Welfare staff in order to improve performance outcomes on CFSR reviews.
• Researched quality assurance programs including onsite office evaluations, internal audits and surveys to ensure that staff were in compliance with federal guidelines in achieving permanency and well-being.
• Prepared relevant documents that would serve as resources to staff with the intent to equip them with the necessary tools to assist kinship caregivers with system navigation.
• Advocated for placement stability and safety of children who have been placed in the home of a relative and/or family friend.
• Performed various administrative functions including filing, scanning documents into electronic case files, documentation, making referrals, completing applications, and compiling data into a spreadsheet for tracking purposes.
Supervisor: Donella Robinson 803-***-****)
Okay to contact this Supervisor: Yes
Education:
Capella University Minneapolis, MN United States
Master's degree 1 /2013
GPA: 4.0 of a maximum 4.0
Major: Human Behavior Minor: Counseling/Psychology Honors: Cum Laude
Relevant Coursework, Licenses and Certifications:
• Graduated Magna Cum Laude (Graduation with Distinction)*
• Graduated with 4.0 GPA
• President’s List
• Majored in Human Behavior
• Minored in General Counseling
University of South Carolina Columbia, SC United States
Bachelor's degree 12/2006
GPA: 3.1 of a maximum 4.0
Major: English Minor: Social Work
Relevant Coursework, Licenses and Certifications:
• Received Life Scholarship
• Member of Zeta Phi Beta Sorority, Inc.
• Graduated with 3.1 GPA
• Member of Carolina Alumni Association
• USC Stellar Student
• Who’s Who Among American College Students
Job Related Training:
Training of Trainers Academy (January 2019)
Multi-Dimensional Family Therapy training (September 2019)
Cognitive Behavioral Therapy for PTSD (October 2019)
Military Sexual Trauma training (December 2020)
Language Skills:
Language
Spoken
Written
Read
Spanish
Intermediate
Novice
Novice
Affiliations:
Zeta Phi Beta Sorority, Inc. - Member
Rising Star Chapter #284 OES – Past Worthy Matron
Contact this candidate