Customer Service Client Coordinator

JACQUELYN AYBAR

**** ******** ******* ** ** Cloud, FL 34773

************@*****.*** 347-***-****

Account Payable and Receivable Representative with more than 16 years of experience, Providing excellence customer Service. Proven ability to provide organizational and relationship-building capabilities.

EXPERIENCE

JUNE 2011 – JULY 2015

AMSTERDAM HOSPITALITY, NEW YORK

ACCOUNT PAYABLE ADMINISTRATOR

-Prepared weekly and monthly checks to be mail

-Maintain professional relationships with vendors

-Matched, coded PO’s entered and sorted invoices in preparation for check run

-Responded to vendor inquiries providing excellent customer Service

-Maintained and adjusted accounts and invoices for payments, maintaining filing system

-Obtained supporting documents and approval to insure correct payments

-Follow up with vendors via email, phone calls and fax in order to maintain account up to date JUNE 2009 – JUNE 2011

AMSTERDAM HOSPITALITY, NEW YORK

ACCOUNT RECEIVABLE ADMINISTRATION

-Maintaining substantial cash flows through efficient collections

-Enforce credit hold of services for delinquent accounts

-Adjust bad debts from the ledger(Bad Debt write offs)

-Set up credit limits

-obtaining verifying credit references and approving credit limits for new vendors

-Prepared weekly and monthly billing statement sent to vendors by email or upload invoices to vendor extranet accounting system

-verified, locate and post payment to a vendor account

-Reconcile and balance vendor account resolving issues problem account and collecting monies for outstanding invoices, organized and maintained a company filling system for all vendors

-Follow up with vendors by email and phone calls to collect payment

-Billed post and reconcile commercial tenant rent and utility charges, collet deposits and payment due

MAY 2005 – JUNE 2009

ROCK OF LIFE INC (STORE), NEW YORK

MANAGER

-Prepared Payroll

-Sort and organizes correspondence orders and Other clerical duties

-Prepares supplies orders such as trophies, books, Bibles and Music

-Customer Service taking orders from clients

2

-Creating plaques and Trophy's

FEB 1999 – JAN 2004

H&R BLOCK, NEW YORK

CLIENT COORDINATOR

-Entering all client information into computer system

-Retrieved client income tax information to prepared income tax form

-File Tax return from clients

-Administrate cash register

AUG1999 – SEPT 2001

AlliedTpro Inc New York

Account Payable Representative

-Maintaining substantial cash flow through efficient collections

-Monitor the account receivable and guest ledger for trend and warning signs

-enforce credit hold of services for delinquent account

-prepared weekly and monthly billing statement sent to the vendor by email or upload invoices to vendor extranet accounting system

-verified allocated and post payment to a vendor account

-reconcile and balance vendor account, resolving issues problem account and colleting monies for outstanding invoices

-organized and maintained a company filling system for all vendors

-Follow ups with vendors by email and phone calls to collect payment EDUCATION

APRIL 1999

INTERBORO INSTITUTE, SCHOOL

Associates Degree in Business

Administration Concentration in Office Technology

-Accounting I

-Marketing

-Introduction of Business

SKILLS

• Customer Service

• Microsoft Windows

• Bi-Lingual Fluent English/Spanish

• Hospitality Management Hotel

• Account Payable/Receivable

• Word/Excel outlook

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