Debra D Bray

**** ******* ****

York, Pa *****

Cell: 717-***-****

adura8@r.postjobfree.com

Summary

Business Banker with 20 years of banking experience looking for a progressively responsible position in the Administration. Strong managerial, administrative, interpersonal and problem solving- skills, with proven leadership ability. Directed daily operations for the retail bank, including branch sales, business development, and customer service. Strong leadership skills to manage and coach a team of 12.

Organized, detail-oriented, and self motivated, with the desire to positively impact the lives of others. Strong work ethic and professional attitude emphasizing reliability, integrity, honestly, and team work, and the willingness to work hard to get the job done.

Work Experience

Truist Bank May 23,2022 – present

Branch Lead II

• Plan and implement Strategic growth for The Harrisburg Region in core deposits and loans.

• Develop and monitor sales and service, devise and implement the branch marketing plan to meet sales goals, weekly, quarterly and annually.

• Manage team including hiring, coaching and developing.

• Regularly make outbound sales calls to develop and expand new small business relationships

• Active role in Community Involvement

• Promote bank awareness

• Commercial & Consumer Lending

PeoplesBank Corp Jan. 4,2022-May 17,2022

Banking Specialist IV

Plan and implement Strategic growth for Hanover in core deposits and loans.

Regularly make outbound sales calls to develop and expand new business relationships

Promote bank awareness

• Consumer Lending

Coach & Mentor

Architectural Window Corp August 2018 – August 2021

Administrative

Administrative duties, with support to 6 Project Managers.

Support Project Managers

• Filing & Processing

• Create Work Orders for upcoming Projects

• Shipping / Receiving

Oversea jobs till completion of stock requisition

Datum July 2016 – August -2018

Customer Service

• Order Enters

• Provide the highest level of customer service

• Create Job Folders/Processing

• Manage team including hiring, coaching, and developing.

Northwest Savings Bank March 23, 2015-2016

Office Manager:

• Plan and implement Strategic growth for The York Region in core deposits and loans.

• Develop and monitor sales and service, devise and implement the branch marketing plan to meet sales goals, weekly, quarterly and annually.

• Manage team including hiring, coaching and developing.

• Regularly make outbound sales calls to develop and expand new small business relationships

• Active role in Community Involvement

• Promote bank awareness

• Consumer Lending

•Review and monitor loans

Susquehanna Bank February 21, 2011- Feb.2015

Business Banker:

The majority of a Business Banker’s time is devoted to proactive small business relationship building. This is accomplished by retaining current customers through deepening relationship through proper needs analysis and acquiring new relationships through prospecting activities

• Responsibility is to generate growth in deposits & loans for four locations, Manchester, New Oxford, East Berlin & Gettysburg Susquehanna branches.

• Maintain and reach a goal of 6 Merchant Service referrals

• Maintain and manage 12 Business credit cards

• Make 30 plus calls per month making appointments and providing cash management fees income to the branches

•Must open three new business accounts per month

Graystone Bank August 25-08 – Feb. 21, 2011

AVP Market Manager

• Plan and implement Strategic growth for The York Region in core deposits and loans.

• Develop and monitor sales and service, devise and implement the branch marketing plan to meet sales goals, weekly, quarterly and annually.

• Manage team including hiring, coaching and developing.

• Regularly make outbound sales calls to develop and expand new small business relationships

• Active role in Community Involvement

• Promote bank awareness

• Attend Service and Leadership Hours

• Commercial and Consumer Lending

Integrity Bank June 25, 2005-May 2008

VP Branch Manager

•Develop Business plan to effectively market

bank products to community

•Monitor progress in meeting established goals

•Supervise operations and staff to ensure highest level of customer service

•Develop, coach, and train employees

•Review and monitor loans

•Participate in community events

Commerce Bank April 2000 - May 8, 2005

Sr. Branch Manager

•Develop Business plan to effectively market

Bank products to community

•Monitor progress in meeting established goals

•Supervise operations and staff to ensure highest

levels of customer service

•Develop, coach, and train employees

•Review and monitor loans

•Participate in community events

Commerce –

Assistant Branch Manager November 1998-April 2000

•Supervise operations associated with the customer

service and tellers

•Adhere to policies and procedures

•Maintenance customer accounts

•Open accounts for new and existing customers

Customer Service Representative May 1998- October 1998

•Provide the highest level of customer service

•Open and cross sell accounts and related services

•Interview loan applicants

Walman Optical May 1997-April- 1998

Billing Operator

•Rx Orders

•Shipping products

•Customer service

Seminars

• Dealing with Difficult People

• Manager Creativity Camp

• Self –Motivator Camp

• Advanced IRA Seminar

• Essentials of Creditability & Confidence

• Communicating with Tact & Finesse

• Skills for First Time Supervisors

• AIB Commercial Lending Class

• 12 months of Leadership Hours in 2010

• PBA class on Making High Impact Business Development Calls

• AIB Commercial Lending training

• Shock Proof Commercial training

Community Involvement

• Treasurer of Red Lion Community Services

• Participated in various March of Dime walks

• Attend various York County Chamber Events

• Attend various York County Mixers

• Ambassador for Chamber of Commerce

• Partners Referral Plus member

Awards

• Named Best Assistant Manager company-wide 1999

• Nominated Best Manager 2002

• Nominated Best Manger 2004

• Partnering Champion 3rd quarter of 2013

• Susquehanna Commercial Finance Champion 3rd quarter of 2013

• Strong Bcar Audit Award 2013

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