Office Assistant Customer Service

PROFILE

Knowledgeable, articulate communicator with nine years of customer care experience

across healthcare and retail industries. Maintain strong decision-making and problem solving abilities, as well as excellent time-management, and situation analysis proficiencies.

EXPERIENCE

DA1/OFFICE MANGER, MARK TURIK DDS; BAILEY, NC — 2018-2019

• answering phones • schedule appointments • filing insurance • filing patients records • assist in extractions • assists in cleanings on both adult & adolescents • assist in crowns & filings

• taking dental x-rays • instrument cleaning & sterilization • instrument transfer DA1/Hygiene Assistant, Axiom Dentistry of Knightdale; KNIGHTDALE, NC -2019-current

•sterilization •schedule appointments •polish and coronal •take X-rays •assist with doctor VETERINARY TECH, RIVERSIDE VETERINARY HOSPITAL; ROCKY MOUNT, NC — 2015-2018

• conducting initial pet examinations • completing laboratory tests • taking vitals • bandaging wounds • setting up surgery equipment • monitoring machines during operations • cleaning up post op area • maintains documentation and animal care records • excellent customer care OFFICE ASSISTANT, FOODLION; BUNN, NC — 2010-2015

• managing cashiers • balancing cashiers drawers after every shift • balancing safe • making deposits • excellent customer service • answering calls & forwarding to correct department EDUCATION

SOUTHERN NASH HIGH SCHOOL — NASH COMMUNITY COLLEGE; VETERINARY TECH — UNC CHAPEL HILL; OSHA, RADIOGRAPHY, WAKE AHEC Polish and coronal -NC DENTAL U

SKILLS

AMBER CALE

2379 Bunnie Drive Elm City, 27822 252-***-**** ***********@*****.*** Quick learner — CPR certified — Compassionate — X-Ray certified — Problem solver — Computer savvy — Great customer service skills — Time management REFERENCES

Mark Turik 252-***-**** Laura Godwin 252-***-**** Kelly Best 919-***-****

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