Crystal Davis

*** * *** **, *********, Pennsylvania, 18235, US

484-***-****

adur7z@r.postjobfree.com

Professional Summary

Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as customer support and paperwork. Professional who is well-organized, diligent, and focused. Customer service and conflict resolution skills are excellent. Positive, upbeat team player with superior clerical knowledge and a can-do attitude. Ability to work independently or in a team environment with a self-motivated work ethic. Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.

Dedicated to learning, growing, and succeeding.

Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Skills

• Tech-savvy

• Customer service

• Resolving errors

• Flexible

• Sorting and labeling

• Money handling

• Bookkeeping

• Cleaning procedures

• Internet research

• Stocking and replenishing

• Strong problem solver

• Customer-oriented

• Creative problem solving

• Computer literate

• Sensitive material handling

• Cash drawer balancing

• Self-directed

• Reports and documents

• Safe balancing

• Cash management

• Employee training and development

• Adaptability

• Customer relations

• POS expertise

Schooling

Phlebotomy - Phlebotomy - 2014

Lehigh Carbon Community College - Schnecksville, PA High School - 2012

Lehighton Area High School - Lehighton, PA

Work History

Night Stocker - April, 2021 to March, 2022

Walmart Supercenter - Lehighton, PA

• Moved to the store display areas after unloading the product stock that had arrived.

• Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while

restocking.

• Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise

products.

• Kept up to date on available products, store promotions, and customer service policies to better assist

with any need.

• Inspected floor displays, noted missing items, and replenished merchandise as soon as possible.

• Stocked merchandise each night, clearly labeling items, arranging according to size or color and

preparing attractive displays.

• Aided promotional efforts by updating signage to reflect price changes.

• Blocked and faced products on displays and shelves in accordance with company policy.

• Followed safety protocols when transporting merchandise to different areas of the store to avoid item

damage.

• Greeted customers and directed them to the products they requested. Cash Office Associate/Cashier - July, 2016 to April, 2021 Lowe's Home Improvement - Lehighton, PA

• Was in charge of bank deposits as well as corporate cash shipments.

• Was in charge of office inventory management, which included restocking supplies and placing purchase

orders to ensure adequate stock.

• Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.

• Updated financial records in ledgers and journals and reported financial data.

• Double-checked totals, double-checked store transfers, and assisted with price adjustments.

• Kept up-to-date, detailed, and accurate ledgers and effectively communicated with clients about

payment needs.

• Handled inquiries, conducted research, and resolved issues relating to transactions and.

• Correspondence, reports, and special projects were among the tasks I assisted with.

• Did clerical work such as typing, answering phones, and filling out forms.

• Balanced the safe, prepared the tills, and prepared the register bags for the next sales date.

• Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.

Acted as a liaison between clients and vendors, maintaining open lines of communication.

• Worked on general clerical tasks both independently and with supervision.

• Accurately entered and sorted data after establishing data entry priorities and procedures.

• Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.

• Use point-of-sale software to enter, access, and retrieve financial data for point-of-sale transactions,

as well as to generate financial reports and documents.

• Performed a variety of office support functions as needed.

• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy

customers.

• Balance out all registers, safes, and change drawers by sorting, counting, and wrapping currency and

coins.

• Gathered data and documents from sources that had previously been entered into the system.

• Credit cards, checks, gift cards, and coupons were all processed by me.

• Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

• Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors

and emptying trash cans.

• Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as

answering phone calls.

• Trained team members to work as cashiers in accordance with company policies and procedures.

• Helped customers by answering their questions and completing their requests.

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