MICHELE THORBURN

EDUCATION

202-***-****

adur5p@r.postjobfree.com

https://www.linkedin.com/in/

michele-thorburn

PROFESSIONAL PROFILE

KEY SKILLS

HUMAN RESOURCES PROFESSIONAL

EXPERIENCE

CONTACT

Accomplished Global Human Resources professional with over 20+ years of a strong record of establishing and streamlining departmental functions and implementation across multiple international offices. Multilingual – English, Spanish and Portuguese. Able to adapt to new languages and cultures quickly.

Strategic and hands-on Human Resources Manager, providing full-cycle Human Resources support to employees globally. Proven to learn quickly and thrive in the fast-paced and rapidly growing environment, executing staff initiatives, providing great internal customer support, and driving HR-functional excellence and process improvement.

HUMAN RESOURCES AND OPERATIONS MANAGER

DKT International 6 / 1995 – PRESENT Washington, DC Human Resources Responsibilities:

• Played a key role in ensuring the successful launch and creation of the organization’s HR Department from the ground up.

• Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee onboarding.

• Collaborated in the creation of employee manuals covering organization’s policies, disciplinary procedures, code of conduct, leave policies, compensation and benefits information.

• Fosters a teamwork environment conducive to positive dialogue across the organization. HR Team is the driving-force behind the organizations’ strong employee-retention rate.

• Supervises talent acquisition process, on-boarding and off-boarding.

• Establishes annual goals for diversity in hiring, resulting in a multi-lingual office staff

– our office speaks a total of 16 languages.

• Design and implement international compensation and benefits for overseas offices in 22 countries.

• Collaborates in the training, organizational development and performance management planning with the leadership team.

• Introduced organization’s first formal performance review program.

• Counsels and advises staff on a wide variety of sensitive personnel issues (e.g. discipline, hiring, promotions, return to work, etc.) for assisting in effective decision making and enforcing all relevant policies, procedures and regulations.

• Manages and leads a team of 3 professionals within the Human Resources and Operations Department and reports to the CEO.

• Collaborates with the Accounting and Finance teams on strategic projects. UNIVERSITY OF THE DISTRICT

OF COLUMBIA

WASHINGTON, DC

GEORGETOWN UNIVERSITY

WASHINGTON, DC

Employee Relations

Benefits Design and Management

Training and Development

Diversity and Inclusion Programs

Compensation Planning

HRIS Technologies

Performance Evaluation Process

Employee Retention Programs

HR Policies and Compliance

Workforce Planning

Event Planning

Office Administration

Travel Programs

MICHELE THORBURN

HUMAN RESOURCES PROFESSIONAL

Operations Management Responsibilities:

• In consultation with the CEO and CFO, assists with the creation of departmental budgets and goals.

• Assisted in editing, marketing and promotion of “Let Every Child Be Wanted” –a book published in 1999 – as well as subsequent publications.

• Instrumental in securing over $35 million in grant funding. Execute and manage proposals in accordance with funder's requirements.

• Maintains donor relationships and has served as primary contact.

• Initiated startup of an affiliate company providing health services to women. Developed and mentored staff. Established operational structure.

• Ensuring that communication between departments is ongoing and utilized to maintain an environment of continuous improvement.

• Currently serving as corporate liaison for existing overseas offices (22 countries, 19 programs). Assist country directors with successful new program launches. Coordinate accounting and operations procedures.

• Research key facts and governmental laws, both domestic and international.

• Compile and edit materials for books and publications. Compose yearly statistical report for more than 70 programs worldwide with charts and graphs illustrating key data points.

OFFICE MANAGER/EXECUTIVE ASSISTANT

The R. Donahue Peebles Companies 1994 – 1995 Washington, DC

• Managed daily operations of an organization providing Real Estate assessment appeals.

• Supervised operational staff and vendor relationships.

• Generated client proposals and collaborated with the marketing team on advertisement and marketing projects.

• Prepared the Chief Executive Officer’s expense reports, reconciled credit card accounts and calendar invitations.

• Booked company travel and managed travel program for the staff.

• Planned and directed political campaign activities.

• Prepared presentations and reports for the CEO.

• Served as the main point of contact for external vendors. Managed vendor relationships, negotiated and manage vendor contracts/agreements, etc. EXPERTISE

HR Department Start-up

Analytical and Conscientious

Excellent Communication Skills

Microsoft Office Suite

Project and Event Management

Relationship Builder

Cross-Cultural Skills

Organizational Leader

EXPERIENCE - CONTINUED -

COMMUNITY INTEREST

COMMUNITY VOLUNTEER ROLES

Outreach, Counseling & Translation

Whitman Walker

Washington, DC

Food and Friends

Information/Organization

Washington, DC

MICHELE THORBURN

HUMAN RESOURCES PROFESSIONAL

EXECUTIVE ASSISTANT TO THE CHAIRMAN

Kelly, Anderson & Associates 1990 – 1994 Washington, DC

• Generated client proposals and functioned as client liaison in a marketing consulting firm.

• Supervised staff & office operations in the absence of the Director of Personnel.

• Executive Assistant to Betty Anderson, first woman Under Secretary of the Treasury and Acting Secretary to the Board of Directors.

• Planned travel assignments and meetings.

PROFESSIONAL AFFLIATIONS

Society for Human Resources

DC SHRM

MD Society for Human

Resource Management

EXPERIENCE - CONTINUED -

CINDI MITCHELL

Chief Talent Finder

Blue Flaire, LLC

301-***-**** x100

adur5p@r.postjobfree.com

*Professional Reference

REFERENCES

MARIAM KHAZIURI

CFO

PICO National Network

202-***-****

adur5p@r.postjobfree.com

*Professional Reference

ROB COHEN

Robert A. Cohen, MSHA

AllianceBenefits, LLC

Direct: 703-***-****

Cell: 202-***-****

adur5p@r.postjobfree.com

*Professional Reference

LISA CONYERS

Director, Policy Studies

DKT Liberty Project

805-***-****

adur5p@r.postjobfree.com

*Professional Reference

Contact this candidate