Tyler Ferrier-Saunders

Villa Rica, GA *****

adur47@r.postjobfree.com

+1-470-***-****

I’m a hardworking and driven individual, one always willing to go that extra mile to complete any given task. I would describe myself as someone who is a very goal oriented, natural born leader with substantial leadership experience and excellent communication skills. Someone who is highly adaptable and works extremely well under pressure, making use of cognitive thinking skills to quickly and efficiently solve any problems that may arise on the job. Most of all I am someone who learns from their mistakes and uses their shortcomings as a lesson for success in the future. Despite only being 19 years of age my extensive customer service experience and the fact that I’ve demonstrated the ability to accurately and efficiently carry out any tasks assigned to me in all of my prior jobs are some qualities that set me apart from my peers. I am able to make adjustments on the fly with little to no assistance from those set above me. Not to mention the valuable skills I possess that separate me from my peers such as an strong grasp of the Spanish language and extensive experience with of computer systems on robotics.

Authorized to work in the US for any employer

Work Experience:

Production Associate:

Home Chef - Lithia Springs, GA

September 2022 to January 2023

At Home Chef I worked in production where it was my responsibility to maintain a high standard of organization and cleanliness as well as a steady pace while carefully packaging food items for our valued customers.

Wheelchair Agent:

Delta - Atlanta, GA

May 2022 to August 2022

As a wheel chair agent at Hartsfield-Jackson International Airport I demonstrate excellent customer service and superb people skills. My primary objective was to ensure that our valued Delta customer underwent a smooth and comfortable boarding and departure process. I achieved this by catering to each guest needs such as courtesy stops for food and restroom breaks. Working at the busiest airport in the world allowed me to really notice on my time management considering the immense size of the building. Overall working at delta was a great experience as it enabled me to grow even more in regards to my already great people skills.

Amazon Warehouse Associate:

Amazon - Lithia Springs, GA

September 2021 to May 2022

Some of my responsibilities at Amazon include maintaining a constant production rate in addition to being an integral part of the dispatch process, in a sort of problem solving role, where I often resolve errors involving routes and packages among a myriad of other things. I am also one of the few members in the entire warehouse that was selected and qualified to work with the robots in conjunction with RME on the AR floor as an AFM. Some of the duties I perform as an AFM at Amazon include clearing fallen product from the AR floor where the robots operate as well as resolving pod crashes which occur frequently when items are not stowed correctly by associates. I’ve grown quite a lot working at Amazon due to the fast pace environment and the increased responsibility placed on me by higher-ups. I am someone who works well under pressure and I feel that working at Amazon has prepared me to accurately and efficiently handle a wide array of tasks assigned to me. 3rd Shift Manager:

RaceTrac Petroleum, Inc. - Douglasville, GA

May 2021 to October 2021

Having worked at Racetrac for a little over a month I was quickly awarded employee of the month, soon after that I was promoted to the 3rd shift manager. As the 3rd shift manager I learned quite a bit about leadership and significantly improved my organizational and communication skills. Seeing how I was able to ensure excellent customer service was provided at all times, while at the same time ensuring the cleanliness standards of the store were maintained throughout the night. As a manager I was in charge of carrying out tasks such as checking in vendors, taking inventory of daily deliveries and processing the days paperwork in order to ensure the day is properly ended. Thus further allowing me to build upon my data entry, computer and organizational skills. This enabled me to show extreme adaptability and ability to work well under pressure,in addition to my aptitude for carrying out multiple tasks at once. Insider:

Jet's Pizza - Smyrna, GA

October 2019 to April 2021

Was responsible for making, cutting, and delivering pizzas in addition to taking and attempting to resolve customer complaints. I was also an integral part of the closing and opening processes within the store. In addition to this I demonstrated leadership qualities as I was often left in charge of the store by GM whenever he ran on errands.

Front service associate:

Publix - Smyrna, GA

April 2019 to September 2019

While working at Publix I provided excellent customer service as well as bagging groceries and helping to maintain a cleanly store. Publix having been my first job served as an excellent introduction into the world of customer service. I was faced with many challenges such as learning how to deal with difficult people in a calm manner, and how to prioritize tasks in a way that results in the best possible experience for the consumer. A perfected example this being, I would proactively stock the shelves with “go-backs” in between servicing customers in order to make sure there weren’t any “holes” in the product on our shelves.

Education:

Bachelor's in Mechanical Engineering

Kennesaw State University - Marietta, GA

August 2021 to Present

High school diploma

Campbell High School - Smyrna, GA

August 2017 to December 2020

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