Tammy Avery
Milwaukee, WI *****
********@*****.***
Work Experience
Bank Teller/Associate Personal Banker
Wells Fargo Bank - Milwaukee, WI
February 2018 to Present
• Opens new accounts and process payments
• Build quality personal or business customer relationships by proactively recommending appropriate bank products, accounts, loans and various financial products.
• Conducted financial analysis of clients current financial position to identify investment objectives and cross-sell other financial products.
• Resolve issues regarding customer accounts
• Educate customers about how to use their accounts and products effectively.
• Transfer funds between accounts
• Produce reports and other necessary documents as required and assist with loan applications
• Manage investment portfolios
• Receive checks, money, debit and credit payments from clients
• Build and maintain customer relations by providing high-quality services Server
Olive Garden - Milwaukee, WI
June 2015 to March 2018
• Assist guests with making menu choices in an informative and helpful manner.
• Maintain knowledge of current menu items, garnishes, ingredients and preparation methods.
• Deliver exceptional customer service by greeting and serving customers in a timely, friendly manner.
• Appropriately suggest additional items to customers to increase restaurant sales.
• Effectively communicate with kitchen staff regarding customers allergies, dietary needs and other special requests.
• Regularly check on customers to ensure satisfaction with each food course and beverages. Cashier/Sales Associate
Little General Convenience Store - Jackson, TN
April 2013 to July 2015
• Manage transactions with customers using cash register
• Cross selling products and introducing new products
• Providing receipts, refunds, lottery tickets
• Processing vendor orders
• Cash Drops at end of shifts
• Processed stamps and coupons
• Resolved customer complaints
Sonic Skating Carhop
Sonic Drive-In - Jackson, TN
February 2008 to April 2013
• Greet Customers
• Ensure that the packaging, temperature, presentation and service of all menu items meet operational standards.
• Handle Complaints
• Demonstrate the importance of meeting the customer’s needs.
• Take and prepare to-go orders
• Operate cash registers to accept payments for food and beverages A significant accomplishment that i made was that i became a Strong Leader to my peers. Education
College Diploma in Cosmetology
West Tennessee Business College - 45 by-pass
September 2010 to September 2012
High school diploma
Jackson Central Merry High School - Jackson, TN
September 2007 to September 2010
Skills
• Account Reconciliation
• Portfolio Management
• Forecasting
• Banking
• Budgeting
• Financial Analysis
• Financial Services
• Atm Servicing
• Strong Written and Verbal Communication Skills
• Basic Computer Knowledge
• Making Employee Schedules
• Phone Support