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Branch consultant and customer service

Location:
Krugersdorp, Gauteng, South Africa
Salary:
6000
Posted:
January 18, 2023

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Resume:

PERSONAL DETAILS

Surname : Mosikare

First Name : Dineonyana Giftness

Identity Number : 910**********

Date of birth : 91-01-23

Gender : Female

Marital Status : Single

Nationality : South African

Home Language : Setswana

Other Language : English

Health : Good

Residential Address : 436 Maneli Street

Sinqobile, Kagiso 1

Krugersdorp

1754

Contact Details : 072-***-****

Email Address : aduqy8@r.postjobfree.com

EDUCATION

High School : Mogawane Commercial High

Highest Grade Passed : Grade 12

Year Matriculated : 2009

Subjects : Setswana Home Language, English First Additional Language

Mathematical Literacy, Life Orientation, Business Studies and

Economics

TERTIARY EDUCATION

Name of Institution N : Boston City Campus & Business College

Year : 2010

Course : Tourism

Modules : Introduction to Computer Literacy, Word Processing, Windows, Understanding the

Internet, Tourism Geography, Overview South Africa, Overview Africa, Effective

Communication (Travel) and Principles of Customer Services

TRETIARY EDUCATION CONTINUED 2013

Course : Travel and Tourism

Year 1 : Life Skills, Selling Skills, Business English, Travel Industry Operations 1, Within Africa

Fares and Ticketing

Year 2 : Overview Africa, Overview Europe/ South America & Middle East, Travel Industry

Operations 2, Billing & Settlement Plan, Principles of Customer Services,

Spreadsheets, Business Management Techniques, Introduction to Business

Accounting (FMI), Reservations and Front-Of-House Programme (Jade Apex) and

Field Trips

Year 3 : Overview Far East/ North America/ Australia, Amadeus, Principles of Marketing,

Presentation Graphics, Introduction to International Fares & Ticketing and

Field Trip

OTHER SKILLS AND ABILITIES

Time management

Planning skills

Adapting to new environment

Knowledge application

Organisational skills

Good communication

HOBBIES AND INTERESTS

Meeting new people

WORK EXPERIENCE

KFC : Cashier

Experience: 6 months

African bliss

Volunteer

Admin and general work

Supreme finance

Performance and duties for teller

Customer service

Making loans

Opening insurance

Received payments for loans

Telephone etiquette

Comply with all bond policies

Balance cash drawer daily

Recommend the use of safe boxes when appropriate

Teller capture -scan proof, response to emails and help with day end report

REFERENCES

Lucia Gonya: Manager

087*******/ 078*******

Bafana : Manager

011410151

Itumeleng Mkhize: Managing Director

011*******



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