Customer Service Delivery Driver

RITA BASHEER

657-***-**** ***** Dequindre Rd Apt 102, Warren, MI 48092 **************@*****.***

EXPERIENCE

DRIVER - Lyft— Metro Detroit, MI (10/2017 — 01/2019)

Uber — Metro Detroit, MI (12/2018 — 09/2019)

Transported customers to and from their desired destinations

Ensured that each passenger arrived safely and timely to their destinations while creating customer

satisfaction.

Tracked mileage, maintenance, and miscellaneous expenses

Managed routes through use of app technology

Safely navigated through cities in Southeast Michigan

Properly followed navigational directions from GPS and from the preferences of customers

SEAMSTRESS -— American Apparel —Los

« Sewed garments using needles and

Measured garments and marked or

¢ Removed stitches from garments

Maintained equipment operatin;

¢ Transferred garments from a roll Ug

Documented production by completing forms.

Communicated with the Production Manager and internal teams

erating instructions

on trolley

CASHIER - Family Mall — Baghdad, Iraq (01/2010 — 01/2011)

Provided prompt and courteous customer service

Ensured fresh flow of merchandise from backroom to sales floor

Collected payment from patrons and dispensed the appropriate change & receipts

Balanced cash drawers at the end of each shift

Operate price scanners and the POS system

Resolved customer service issues appropriately and competently

Responsible for assisting in the daily operations of the Store

EDUCATION

SS

INSTITUTE OF ADMINSTRATION — Mosul, fraq

¢ Diploma in Office Administration

SKILLS & LANGUAGES

Professional and energetic work attitude

Exceptional integrity and reliability i

Innovative problem-solver who can generate workable solutions

Excellent customer service experience

Cash handling experience

Bilingual: Arabic & English

Sedat (om)

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