Center Assistant Customer Service
Resume:
Carlos Farrufia
Houston, Texas *****
Bilingual – English / Spanish
aduqxh@r.postjobfree.com
OBJECTIVE
Motivated graduate, searching for an opportunity to utilize both Management and Accounting skills in an environment that encourages continued professional growth.
EDUCATION
Associates of Applied Science in Business Office Management
Remington College, July 2016
Training in business related accounting software and business office computer applications such as Word, Excel and Access.
Document Processing / Computerized Spreadsheets / Computerized Accounting Applications
Database Applications / Accounting Principles & Applications / Payroll Applications
AWARDS
Perfect Attendance
President’s List – Academic Achievement
PROFESSIONAL EXPERIENCE
First Convenience Bank 2017-Present
Personal Banker
Provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
Sell and prepare money orders, cashier’s checks, bank-to-bank wires, savings bonds, travelers’ checks and certificates of deposit
Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations
Walmart, Houston, TX 2015 –2017
Associate
Monitored and maintained accurate and up-to-date inventory levels, identified discrepancies and verified corrections. Confirmed shipment counts with packaging slips and purchase orders as required.
Enforced and provided direction and training to associates in the produce and apparel departments
Ensured customer needs, complaints, and issues were successfully resolved within company guidelines and standards.
Sorted, labeled, and restocked shelves with merchandise to replenish supply. Transferred and staged products for shipments and relocated materials within the store as required.
Knowledgeable of company’s service requirements; resolve inquiries and process daily transactions.
Performed cashiering duties and processed returns/exchanges for customer transactions
Fiesta Mart, Houston, TX 2014 - 2015
Cashier
Managed cash receipts by interacting with customers, collected and processed payments to fulfill request in a timely manner.
Professionally interacted with customers in handling concerns and request.
Maintained a clean, safe, and organized environment by setting up, arranging, and removing items as needed.
Lone Star College, Houston TX 2014 - 2015
Student Center Assistant
Managed student events by monitoring and providing equipment for student’s activities.
Traveled to various schools locations to promote and encourage high school students to attend college.
Maintained a clean and friendly environment for students and guest.
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